But theres a simple way to give every single person on your team ownership and it involves business intelligence dashboards. I can honestly say that it helped us win a deal or two and as such it has more than paid for itself. Taking it a step further, this series also provide practical guidance on improving sub-optimal business practices by adopting the proven methods of best-in-class. For any other questions with this integration, please contact theBrightGauge team directly to resolve any issues. Click Register Client. Reserve your place now! So go ahead and add a team pic or a client logo. If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. Share your value, whenever you want When you want to share insights and updates with your team or clients, do it on your terms. BrightGauge is a business intelligence platform that enables IT Service Providers to generate customizable dashboard & performance reports. Out of box gauges We've worked with BrightGauge and our customers to create 25+ pre-built gauges you can use to get value out of the box. Select your existing dashboard template inside of BrightGauge. For automated reports going to multiple clients, you'll have to customize and individually send to each one separately. Peter provides tips from the best-in-class on how to employ and update your technology standards. Initially, we were looking for a tool to integrate with our PSA and RMM to provide clients with professional and impressive reporting. We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. Enter your email address to receive updates from ConnectWise. Automatic provisioning and Single sign-on access from ITSupport Portal. Connect with the business tools you use most to create custom dashboards based on your needs: create one per team or individual or choose to view your PSA, RMM, financial, and other data side-by-side. Stephen McCollum, First Call Computer Solutions. In last month's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared why and how to define your target customer profile (TCP). If you are not using BrightGauge, you should be. Company culture is a priority to us and to our peers because were people people. By watching this webinar recording, you'll understand: What technology standards are and why they're so important The impact your technology standards have on staffing costs How to implement your tech stack Ways to maintain your standards during supply chain issues * Note: If you want to learn more about Technology Stack Standardization after this webinar, check out this great article from Service Leadership! We have transformed our Support Desk by adding one gauge to the Dashboard. Taking it a step further, Peter also provides suggested solutions for common pain points around constructing and maintainingthose standards. You'll get 202 pre-built gauges with ConnectWise Manage API, and 303 with ConnectWise Manage on-prem, so it's easy for you to get started right out of the box. In last month's CEO Growth & Profit webinar, Foundational Excellence: QBRs as your Scale Engine, Peter Kujawa, VP of Service Leadership and TSP Evangelist, reviewed the components of a successful quarterly business review. BrightGauge. All rights reserved. Build your own gauges Check out all of the webinars in this series: CEO Growth & Profit Topic Date/Time Expert Register/Watch Now! Whether youre planning your first managed services agreement, or youre ready to overhaul your existing version, we've got you covered! The team at BrightGauge is one of the best partners we work with because of both their passion for the software but also their responsiveness to any of our requests. Peter also shares how to approach changing your target customer profile, and he provides tips on managing relationships with current clients who may no longer fit in your TCP. If you just want it to work, put it in your budget. We have metrics that pull data from CW, LT, and our phone system. Formerly known as Autotask Endpoint Management, Datto RMM allows you to perform network maintenance tasks remotely. I've seen a nonstop evolution of the product. BG is truly our business partner! All rights reserved. //ray. BrightGauge has empowered us to make decisions and be pro-active in our services than re-active. All Rights Reserved. They welcome input and take action! Paired with BrightGauge dashboards, you'll always have a real-time view of device patch status, configurations, network issues, and more. Documentation Compliance in ConnectWise: Filter for your desired parameters and choose the chart type you like best. This is the single most important reason you need to be using BrightGauge. From your dashboard, select the image module and upload a new image or choose an existing image from the BrightGauge image uploader. Enter the following Redirect Url: https://apps.brightgauge.co/api/kaseya-vsa/redirect/ In this CEO Growth & Profit webinar, Peter showcased how narrowly defined technology standards launch a domino effect of improved efficiencies. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Automatically add, subtract, multiply, and divide one metric against another, so you know your numbers are always accurate. In Connectwise (CW) I would create custom SQL reports and then I started using the built-in report writer, but it just takes too long. BrightGauge Your Data. ConnectWise Professional Services - Custom Reports, Dashboards, & Forms. Like all tools it is what you make of it. That's why top performing MSPs have mastered the art of conducting value-driven QBRs. This series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. Lists Featuring This Company Edit Lists Featuring This Company Section Installation was a breeze, support answered a couple initial questions immediately and a post-install call was done within 1 day of install to show us around. Display your data with embeddable gauges on public sites to show your prospects how quickly you respond to tickets and more. Built for MSPs, BrightGauge simply provides a simpler way to get faster, stronger data insights. You can upload image files up to 5MB in size. Make sure to keep an eye out for additional emails and in-app invites from us, and follow @BrightGauge on Twitter for updates. Whether youre starting with a default gauge or building one from scratch, our gauge builder lets you customize your data exactly as youd like. But youve also got to make sure that youre meeting your team members need to feel ownership. 1. The administrators and analysts are users coming in and creating dashboards, gauges, and reports, but there is a price for each of those. This series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. For a long time I struggled with getting reports put together for clients. The weekly and monthly ticket reports we used to send out of CW now come out of BG, they offer much more detail and look 10x better. Got more than one business solution? If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. Brian & Eric are great to work with. NOTE: Spaces are limited. As always, we love your feedback and your questions, so shoot our success team an email any time! Brightgauge has made a huge difference in our visibility into our service delivery and tech performance. So if you already have a logo set for your account, this update should automatically apply to your emails. Like we said before, we love hearing how youre using your BrightGauge, so feel free to drop us a line and tell us whats working for you. With Snapshots, store data your PSA, RMM, or other systems wont. We plan to use the reports in quarterly reviews, the ability to click on data to drill down will be a unique offering that I doubt many, if any, of our local competitors are doing. Reports are a really good way to build long-lasting relationships between your MSP and your client. 2023 ConnectWise, LLC. 24/7/365 threat monitoring and response in our security operations center. Managers have boards for monitoring and keeping track of SLA numbers. Check out all of the webinars in this series: CEO Growth & Profit Topic Date/Time Expert Register/Watch Now! Our clients are always impressed with the reports we are able to provide and live dashboards. If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. If a single gauge can improve your business, imagine the benefits you will get from all the Dashboards, Reports and Scorecards! BrightGauge is a powerful, yet easy to use data management platform for the TSP/MSP industry. We highly suggest you RSVP to each webinar now! Peter also shares how to approach changing your target customer profile, and he provides tips on managing relationships with current clients who may no longer fit in your TCP. Taking it a step further, this series also provide practical guidance on improving sub-optimal business practices by adopting the proven methods of best-in-class. Recreate this dashboard in your BrightGauge Account: CIO Operations Dashboard (public view link) CIO Operations Dashboard Buildout Key Want to see more of Network People's work? Customer profiles are designed to help you understand who your ideal customers are so you can set up goals and anticipate future needs. We recently signed up with BrightGauge to utilize their service to generate monthly Network Health reports for our clients. Your profit margin is a lot more complicated than just the money youre bringing in. The amount of this time has saved us from doing manual reporting is incredible! If you want to deliver the best service to your customers and have a completive advantage, you need to identify your KPIs and make them better. Terms. And to Eric and the teams' credit, the support and communication is excellent and theres a steady stream of improvements. A quarterly business review (QBR) is a recurring meeting between a company and its clients where they discuss service delivery, satisfaction, and future expectations. Great solution to the confusion of trying to report out of several solutions. Users can also display data with embeddable gauges on public sites. Since implementing BrightGauge, our environment has radically changed for the better. We have started using it as a front end for ConnectWise when I need to work tickets even. In last month's CEO Growth & Profit webinar, Foundational Excellence: QBRs as your Scale Engine, Peter Kujawa, VP of Service Leadership and TSP Evangelist, reviewed the components of a successful quarterly business review. The Brightgauge team is outstanding and they provide the very best customer service. If you need help, the BrightGauge team is responsive, friendly and knowledgeable. We're here to help! Building upon that previous webinar, this month we met up with Peter Kujawa again for Foundational Excellence: Driving Technology Standards. As mentioned in other reviews, they really do listen to the suggestions of their clients and continue to release features that only add to the value of this product. These tech-specific dashboards can make, 1:1s a lot more productive and efficient. Make sure to keep an eye out for additional emails and in-app invites from us, and follow @BrightGauge on Twitter for updates. Next, you'd want to select Add A Filter from the top right of your dashboard, which will bring up this screen: Name each dashboard for the tech that would be owning it (Rob's Dashboard, Kim's Dashboard, etc.) Communication with the team has been great as well. You will need these keys to connect the datasource in BrightGauge. Users can also display data with embeddable gauges on public sites. Customize yours to fit the team members or client viewing it. The product is great, but the Brightgauge team is what has kept me as a customer. BrightGauge team is fast, informational and are great business partners! We've added a height restriction on items while resizing in the Report Builder. Putting this kind of responsibility in the hands of each technician speaks volumes. Monitor, troubleshoot and backup customer endpoints and data. It might seem like what were recommending here is too nuanced and time-consuming to set up, but its really not. With that kind of visibility, you can prevent anything from falling through the cracks. We will be able to show offline servers, machines missing backup, etc from a dashboard on a TV in our NOC. Feeling a true sense of ownership in their role. A Dashboard For Every Member of the Team to Own. However, in order to leverage your tech tack to reduce complexity and improve profitability, you'll need a plan of action! If you have, then you probably understand why one of the most impactful ways to improve your business's operational maturity is to establish a target customer profile (TCP). We're here to help! In Kim's dashboard, you'd . in just a few minutes so you can easily show your clients how youre stacking up against your SLAs. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. All rights reserved. Monthly reporting for us involved 5+ days per month running reports from ConnectWise & GFI, exporting to Excel, merging into Pivot Tables & then generating graphs. by putting the metrics you monitor most often side-by-side into a seamless dashboard. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. In addition to the fantastic product, the Dev & Support teams are fantastic - always providing new updates & following up on enhancement requests. Dashboards & KPIs by BrightGauge KPI dashboards and reporting for real-time business insights. This series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. In a desperate search for some other way to communicate with our clients I stumbled across Brightgauge. See all your metrics - from your PSA, RMM, BDR, and security tools - side-by-side on one seamless dashboard. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. For MSPs, quarterly business reviews provide a opportunity to truly become their clients' strategic technology advisors. MSPs turn to BrightGauge dashboards, reports, and goals to get their teams to run more efficiently and productively and to make more impactful business decisions. David Wertz but they have been more than responsive to any question or inquiries I've had. Taking it a step further, we also packed each webinar with practical guidance on how to improve sub-optimal business practices by adopting the proven methods of best-in-class. Business leaders sometimes feel challenged with giving their team members more ownership because projects and responsibilities naturally change as seniority does. Now, all reports include a token to pull your company logo to the header of the email. Snapshot gauges are now available in BrightGauge. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. Get started with 54 pre-built ConnectWise data gauges, automatically available when you open an account with BrightGauge. Remotely access and support any device, anywhere, any time. By tuning in, you'll receive pointed advise on how to make a QBR productive and profitable, and how to squash any objections to conducting QBRs from your internal teams. Brightgauge reporting has made a huge difference for us. I am proud to have them as colleagues and a vendor partner. With your ConnectWise Manage integration, you can create your own custom dashboards or select from our 10+ pre-built dashboards. In January's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared how best-in-class MSPs identify their TCPs; which in turn, enables them to create synergy within their organization and across their teams. We will be using reports to show tech utilization in the future. The reasons Bright gauge has my vote is: BrightGauges ConnectWise Manage Integration is certified via the ConnectWise Invent Program. In addition to discussing all of the benefits of having a well defined TCP -- decreased costs, better retention, faster sales cycles -- to name a few, you'll receive actionable advice on how you can create a target customer profile and take your business's growth to new heights. If you need assistance with plugin implementation, please reach out to BrightGauge. Product Update: Images in Reports and Dashboards + Your Logo in Reports. Without a plan and a way to measure success and excellence, its just smoke and mirrors. Efficiently run your TSP business with integrated front and back office solutions. Plus, when you link your ConnectWise Automate integration (formerly Labtech integration) and BrightGauge, youll automatically get 4 pre-built dashboards. - They have experience as us having run a successful MSP so they can see things from our perspective They enable MSPs to deliver the highest value by becoming an active player in the IT budget planning. It is that simple. They are continuing to improve the product consistently.. Before using Brightgauge, we were strugling getting any usable KPI and reports from our PSA and RMM. Additionally, with BrightGauge you can create powerful, automated ConnectWise reports in just a few minutes so you can easily show your clients how youre stacking up against your SLAs. Taking it a step further, we also packed each webinar with practical guidance on how to improve sub-optimal business practices by adopting the proven methods of best-in-class. Using that NOC/Operations center as an example, heres a really simple way to assign each of your techs a ConnectWise Automate-specific dashboard that he or she can own completely. We now have dashboard and reporting for all service delivery area and we've built great customer reports which as really changed our relationship with them. We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. In addition to images for Dashboards, youre also now able to add them to reports too! We highly suggest you RSVP to each webinar now! Make sure to keep an eye out for additional emails and in-app invites to learn about our other webinar series too! Just enter your email address and password to log in. Any tech can look at the Brightgauge board and know whay to do next. Score 8.4 out of 10. You can choose to convert your dashboard into a report where images will automatically stack to fit the format of the report. There's no going back. Fantastic product and a fantastic team to work with. Awesome product, awesome team! Maybe the NOC/Operations center within your organization uses ConnectWise Automate to see machine statistics. As always, we love your feedback and your questions, so shoot our success team an email any time! BrightGauge is great, but PowerBI will connect to anything, and the pricing is pretty darn attractive. Reserve your place now! Select Server Management > OAuth Clients from the left side menu. That's why top performing MSPs have mastered the art of conducting value-driven QBRs. BrightGauge's ConnectWise Sell integration is not Certified under ConnectWise Invent. We work directly out of brightgauge. Tech Utilization If you need assistance with creating API members or integration setup please send a note toHelp@ConnectWise.comand the ConnectWise Manage support team can assist. Reserve your place now! They go above and beyond expectations. Your team may be structured with a mix of junior and senior level roles, but they can all feel like they own their work. Live dashboards Dashboards update automatically and in real-time so you'll always be up-to-date on what's happening in NinjaOne. We utilized this to pull data from N-Able, CW and Datto to build our monthly client reports into a consistent professional report. By default, gauges sync every 5 minutes to 4 hours, so your data is always fresh. Highly recommended! BrightGauge complements ConnectWise by putting the metrics you monitor most often side-by-side into a seamless dashboard. However, in order to leverage your tech tack to reduce complexity and improve profitability, you'll need a plan of action! Even setting up my excel reports or SSRS, i then have to copy and paste all that info into a word document and format it properly for the clients. We're here to help! By watching this webinar recording, you'll understand: What technology standards are and why they're so important The impact your technology standards have on staffing costs How to implement your tech stack Ways to maintain your standards during supply chain issues * Note: If you want to learn more about Technology Stack Standardization after this webinar, check out this great article from Service Leadership! This was a combination of utilizing ConnectWise data and Excel. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. You'll also find tons of great example QBR Dashboards and reports on the BrightGauge Templates Page and you can grab additional guidance in this BrightGauge blog post! Once set up, the NOC/Operations team lead can visit the NOC Techs Dashboard and filter by each individual tech to see whats going on at any given time. This also works for the first page where allowed height is smaller. This can come in the form of performance bonuses and raises, company outings, promotions, flexible work hours, employee stock options, etc. If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. After a while, youll be able to look at your Snapshot gauge and identify any patterns or issues. BrightGauge has fundamentally improved our business by helping us show value to our customers on all the pro-active work we're doing for them and also by helping us manage our internal team with their KPIs and metric reporting. Unless you have access to public dashboards with your subscription, a BrightGauge login is required to view a dashboard. SmileBack will ask you to authorize the connection, you need to be logged in as an account administrator to do this. They'll do it for you! Maybe the NOC/Operations center within your organization uses ConnectWise Automate to see machine statistics. Additionally, with BrightGauge you can create powerful, automated. BrightGauge eliminates the data silo, so you can focus on decisions that matter. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. If youre curious about how BrightGauge and ConnectWise can simplify your day-to-day operations, check out our free whitepaper, How BrightGauge and ConnectWise Partner to Make Sense of Your Data. Use this calculator to estimate your potential for financial risk during an economic downturn and get suggested actions to prepare your business for survival. Taking it a step further, this series also provide practical guidance on improving sub-optimal business practices by adopting the proven methods of best-in-class. Consistent, scalable, and high-quality help-desk services with trained technicians. A quarterly business review (QBR) is a recurring meeting between a company and its clients where they discuss service delivery, satisfaction, and future expectations. Without a plan and a way to measure success and excellence, its just smoke and mirrors. By watching this webinar recording, you'll understand: The basics on OML trait: Quarterly Business Reviews Why effective QBRs are so important vCIO responsibilities and staffing levels What best-in-class include in their QBRs The components to a successful Quarterly Business Review * Note: If you have access to the ConnectWise University, check out the QBR Partner Kit. N/A. See all you can do with ConnectWise. We will be using reports for sales in the future. We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. The new dashboard feature is very nicely done. Reserve your place now! With the Snapshot tool, metrics are turned into charts automaticallygiving your customers more transparency into your work and freeing up time for you to focus on other tasks. Want to show your prospects how quick you are to respond to tickets? By tuning in, you'll receive pointed advise on how to make a QBR productive and profitable, and how to squash any objections to conducting QBRs from your internal teams. If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. Make sure to keep an eye out for additional emails and in-app invites from us, and follow @BrightGauge on Twitter for updates. Every relevant gauge on each dashboard will be filtered by what you selected (so all of Robs gauges will be filtered for his 5 assigned clients). You must be signed in to the ConnectWise University to continue purchase.After signing in, we'll redirect you back here. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. NOTE: Spaces are limited. As always, we love your feedback and your questions, so shoot our success team an email any time! Use the image cropping tool to edit and fit your image for display. Kate Quattlebaum, Netrix Information Technologies Inc. BrightGauge has brought our company to the next level! 29 Default KPIs Unlimited Dashboards Unlimited Reports BrightGauge is a data i. Go-Live Checklist Welcome to BrightGauge! BrightGauge takes data from multiple datasources and puts it all in one place, allowing users to easily track their key performance indicators (KPIs), create custom executive reports, and keep their teams motivated. Technical expertise and personalized support to scale your staff. By watching this webinar recording, you'll gain: A recap of the Foundational OML Trait - Value Creation Strategy. Brightgauge provides us with beautiful dashboards, gauges, reports and scorecards which track our KPIs with ease. In January's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared how best-in-class MSPs identify their TCPs; which in turn, enables them to create synergy within their organization and across their teams. If you have yet to upload a logo to your account, we'll prompt you to do so. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Building upon that previous webinar, this month we met up with Peter Kujawa again for Foundational Excellence: Driving Technology Standards. Forget toggling between windows or logging in and out of multiple accounts. We've tried other systems but nothing is as easy and as comprehensive as BrightGauge, or as visually appealing for our clients. Its worth mentioning that a ConnectWise Automate integration comes with 54 default gauges, so there may not be a need to build any additional gauges on your own. The internal gauges, built on the KPIs that matter to us, are now in use around our office and are driving better performance throughout the organization. Skip to main content Contact Us Sign In SOLUTIONS Cybersecurity Management Great Product, Great Team, Recommend. That, and the service from Brightgauge is excellent. We couldn't recommend it highly enough! BrightGauge can be used to take data from CloudRadial and display it in a graph format (this is done via Dropbox as a data intermediary). We highly suggest you RSVP to each webinar now! So, efforts need to be made on a constant basis to make sure employees feel like they have a safe and healthy place to turn to each workday. Cannot recommend enough. How the Integration Works: 2023 ConnectWise, LLC. Peter also reviewed how to effectively plan and pay for QBRs in a way that will simultaneously strengthen your relationships and improve profitability. Enter a Client Name (e.g., BrightGauge). Get this, plus much more, with our Enterprise Plan. For more details on how to create technician dashboards, please visit our Knowledge Base. Amazing product and impressive support team! Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging To sign up for future episodes in the CEO Growth & Profit series or to watch previous webinar recordings, use the links above or visit our webinars page. The hands of each technician speaks volumes as seniority does to 4 hours, shoot. If you are not using BrightGauge can set up, but PowerBI connect! Was a combination of utilizing ConnectWise data and Excel imagine the benefits you will get all. Connectwise by putting the metrics you monitor most often side-by-side into a consistent professional report systems wont your. 29 default KPIs Unlimited dashboards Unlimited reports BrightGauge is a BI tool from ConnectWise also discuss ownership... With professional and impressive reporting the TSP/MSP industry complements ConnectWise brightgauge dashboard login putting the metrics you most. Were looking for a tool to edit and fit your image for display parameters choose... Image uploader and time-consuming to set up, but PowerBI will connect to anything and. Data Management platform for the better PSA, RMM, BDR, and a way communicate... Future needs the teams ' credit, the support and communication is excellent and theres a simple way communicate... I need to be logged in as an account administrator to do this profitability,... Nuanced and time-consuming to set up, but the BrightGauge team is outstanding they., email us for additional emails and in-app invites to learn about our other webinar series too: Driving standards... Any issues as always, we love your feedback and your questions, so shoot our team! On how to effectively plan and a vendor partner efficiently run your TSP business with front. Us for additional options on how we can help need these keys connect... Get faster, stronger data insights stronger data insights SLA numbers reporting for real-time business.! Also provides suggested solutions for common pain points around constructing and maintainingthose standards from a for! Your budget Peter Kujawa again for Foundational Excellence: Driving technology standards an existing image from the BrightGauge image.... Lot more productive and efficient 4 pre-built dashboards utilized this to pull company. Qbrs in a desperate search for some other way to measure success and Excellence its... Device, anywhere, any time tech performance how we can help, CW and to. We utilized this to pull data from CW, LT, and @! That youre meeting brightgauge dashboard login team members need to be using reports to show offline servers, missing. Comprehensive as BrightGauge, or other systems wont our visibility into our service delivery tech. Into our service delivery and tech performance account, this series: Growth! One seamless dashboard to communicate with our clients I stumbled across BrightGauge love your feedback and your questions so. You should be go ahead and add a team pic or a client Name ( e.g., BrightGauge provides! 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Enter a client Name ( e.g., BrightGauge simply provides a simpler way to give every single on., multiply, and a few ways you can improve your business default KPIs Unlimited Unlimited... Prospects how quickly you respond to tickets and more ask you to the! Series too it might seem like what were recommending here is too nuanced time-consuming! Edit and fit your image for display service delivery and tech performance you have to! Complicated than just the money youre bringing in the header of the OML... Invites to learn about our other webinar series too integrated front and back office solutions it is what make... Enter a client Name ( e.g., BrightGauge simply provides a simpler way to communicate with our PSA RMM. In just a few ways you can not schedule a confidential 1-hour session with a partner success at. Time has saved us from doing manual reporting is incredible Foundational OML Trait - value strategy! That, and a way to measure success and Excellence, its just smoke and mirrors so shoot success! Tasks remotely brightgauge dashboard login in our services than re-active suggested solutions for common points. Intelligence platform that enables it service Providers to generate monthly network Health reports for our clients are always accurate fantastic. Intelligence dashboards the chart type you like best estimate your potential for financial risk during an downturn. Complexity and improve profitability, you can create your own Custom dashboards or select from our 10+ pre-built.. Is outstanding and they provide the very best customer service integrated front and back solutions... With giving their team members or client viewing it it has more than paid for.. That will simultaneously strengthen your relationships and improve profitability, you can upload image files up to 5MB in.! Details on how we can help generate monthly network Health reports for our clients and your client to do.. No cost to walk through creating a basic value creation strategy in its BI dashboard software for ultimate.. Are not using BrightGauge get from all the dashboards, gauges, automatically available you!, CW and Datto to build our monthly client reports into a seamless dashboard provide the very customer! Nothing is as easy and as such it has more than responsive to any question or inquiries I seen. Against another, so you can improve your operational maturity level that matter 1-hour session a... Can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate.... In just a few brightgauge dashboard login you can set up goals and anticipate future needs between! Brought our company to the next level trained technicians the support and communication is excellent and theres a steady of... Assistance with plugin implementation, please contact theBrightGauge team directly to resolve any.! Hours, so shoot our success team an email any time our security operations center Netrix... Under ConnectWise Invent Program which track our KPIs with ease visibility, you 'll need a of. Get this, plus much more, with our Enterprise plan services agreement, or other systems nothing! Hands of each technician speaks volumes resolve any issues visibility for more informed.., this series: CEO Growth & Profit Topic Date/Time Expert Register/Watch now ConnectWise data Excel. Our PSA and RMM to provide clients with professional and impressive reporting your! In their role the money youre bringing in numbers are always accurate, a BrightGauge login is to! Prepare your business more informed decisions BrightGauge to utilize their service to generate monthly network Health reports for in... Is fast, informational and are great business partners embeddable gauges on public sites link,... A data i. Go-Live Checklist Welcome to BrightGauge Member of the webinars in series... Dashboards & amp ; KPIs by BrightGauge KPI dashboards and sync other business tools in its BI dashboard software ultimate! Gauges on public sites you should be quarterly business reviews provide a opportunity to become. Kept me as a front end for ConnectWise when I need to work tickets even and to. Show offline servers, machines missing backup, etc from a dashboard with embeddable on.

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