. Find out how to use the CoolSelect Plus Zone on your Samsung Fridge Freezer to choose the best temperature for whatever you're storing. 08:58 AM Arrange for a service visit at home, schedule a walk-in appointment or mail your device in for a repair. And if you need to replace bins, shelves, or drawers, we have information to help with that too. The control panel displays five temperature and function options, as shown in the following diagram: The CoolSelect Zone Drawer options are described below: French Door Refrigerators. Sorry, there is insufficient stock for your cart. Next, lower the basket (back-first) into the rail assembly, and then lower the front of the basket into place. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Remove or replace Samsung refrigerator bins, shelves, and drawers Last Update date : Jun 11. There is one on each side, just behind the roller wheel. Every press of the button switches the drawer to the next-highest temperature setting, until it cycles from the highest setting wine and party dishes to the lowest, meat and fish. Copyright 1995-2023 Samsung. To remove the clip, push in the tab that is closest to the center of the shelf, while lifting the back corner of the shelf slightly. You can visit Samsung Parts and search for your refrigerator's model code. The Cool Select Pantry is a full-width drawer with an adjustable temperature control. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Speak to one of our dedicated team of experts. Quick Cool -Chills your drinks in 60 mins. Send Message to Moderator. To remove the door bins, gently push the bin up with both hands, and then pull it out from the door. To cancel Quick Cool, press the Quick Cool button again. Most of them are made for easy removal, but knowing the right way to remove them makes it even easier. (Last edited (Topic created: 06-14-2021 12:59 PM) BruinRogue. At the end of the rail the wire has do double back on itself to allow length on the wire for the drawer to pull out/in. We would love to know your feedback to help us improve. Copyright 1995-2023 All Rights Reserved. Cool Select+/FlexZone Settings. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. 2 days later the package shows up but only had the main board in it. By ticking this box, I accept Samsung Service Updates, including . That said, I can't change the temp and move the setting back to "Cold Drinks". Water most likely got in the damper and froze causing the damper to stay open. Check for expired items each day, and remove them before they can cause odors. If your fridge has the simple shelf setup, removing the shelf is not complicated at all. Now, turn the shelf over and find the clips again. The CoolSelect Zone Drawer is for you to use as per your needs. All other functions of the fridge seem to work. 10:54 AM All rights reserved. Door bins: The top door bin section has a marked line to make removing and reinserting bins easier. How to prevent ice from forming under Samsung RFG298HD Cool Select Pantry drawer? Refrigerators. 07-08-2020 With a screwdriver, turn the legs right and left to adjust them. By default, Deli is selected. in. If youre not sure where to start, our cleaning plan will help you out. The control is located on the right side of the pantry. I see the ic91 chip is responsible for handling the damper motor control, at least it appears that way to me, is it possible that the high resistance in the damper heater circuit is stressing the ic91 chip and causing it to overheat? Support is also available on your mobile device through the Samsung Members App. Shameful. For a better experience, please enable JavaScript in your browser before proceeding. We would love to know your feedback to help us improve. This section can also be used to thaw food or quick cool. There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. 6. This will give you the voltage reading of the sensor. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Locate the tabs on both sides of the drawer divider and the water filter housing. Below I give a link to a YouTube video that shows exactly what I am referring to so you can see for yourself. All of the available parts will be shown, so you can locate the ones you need. Note: If the divider lock does not function, wipe the bars to remove any moisture on them. I seem to have developed the same problem. To check if your fridge-freezer has this feature please check its product page or its user manual (both of which can be found on the Samsung website). If you do not cancel Quick Cool manually, the CoolSelect Zone Drawer automatically returns to the Cool option temperature setting after 60 minutes. Highly doubt it, but it has to start somewhere.Please see this video below:https://www.youtube.com/watch?v=_AhmG0GkWXYAnd for anyone looking for the replacement wire harness for their flex drawer, here is the part number:https://www.amazon.com/gp/product/B01KR66C6C/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1, For reference, the model I personally have purchased and have had nothing but troubles with is RF28HMEDBSG/AA (same base fridge, just different feature, i.e. Samsung Side-by-Side Fridge Elegant Inox (5) No Reviews R21,798.91 . Lift up one side of the shelf with one hand. * For Samsung Supplies information go to: * For S.T.A.R. The Chill temperature helps keep meats or fish fresh longer. in, It does not show you how to solve the problem, 07-08-2020 http://bit.ly/2ihPL97, 10-18-2020 To adjust the height of the right side: Insert a flat-head screwdriver into the leveler of the right side front leg. Do this until you can confirm the right adjustments, according to a carpenter's level. Note:this guide applies only to Samsung fridge-freezers that have a Cool Select Pantry. The Flex Zone is a drawer that runs the entire width of some Samsung refrigerators, allowing enough room to store large items like pizzas and deli trays. 3-Door French Door, See what comes in the box with your new Samsung device, See detailed view of your devices back and side panel, See a detailed view of your devices remote control and buttons. With enough pressure on the tab, the clip should fall out and the shelf will come loose on that side. Thaw This site uses cookies to personalise your experience, analyse site traffic and keep track of items stored in your shopping basket. Copyright 1995-2023 Samsung. Go to the board and look at CN30 connectors. I'll check the damper heater this evening. Carefully dislodge the glass shelf from the back wall of the refrigerator by slightly lifting up while pulling it out. Please click the submit button below to share your feedback with us. Once both clips are removed, gently raise the shelf and then separate the glass from the shelf frame. This site uses cookies. She's written four outdoors and travel guidebooks, including the award-winning "Moon Alaska," and regularly contributes to local and national publications. Samsung sent a repair guy and a new drawer unit, but the new one does the same thing. ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*. Lower the shelf and insert the bottom shelf hook into the bottom shelf notch. The Quick Cool option cools 1 to 3 canned beverages in 60 minutes. If there is a lingering odor in your fridge, you should remove the offending food item and then clean the area it was on. There is a temperature control which can adjust the amount of cold air allowed into the pantry. Learn more Request repair service Arrange for a service visit at home, schedule a walk-in appointment or mail your device in for a repair. 02:01 PM You can visitSamsung Parts and search for your refrigerator's model code. Fully open the doors and remove the vegetable drawers. To reinsert the bin, simply line it up with the marked section and place it back onto the door. What causes ice to form under Samsung RFG298HD Cool Select Pantry drawer? By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. If they are frozen they can break and cause personal injury. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Copyright 1995-2023 SAMSUNG All Rights Reserved. 4. 2018 Samsung Electronics America, Inc. 85 Challenger Road, Ridgefield Park, NJ 07660. Please click the submit button below to share your feedback with us. I put a thermometer in the drawer and sure enough it's about 10F. All drain tubes are clear as are all air vents. Next, lower the basket (back-first) into the rail assembly, and then lower the front of the basket into place. And it boils down to a very poor engieering design. If it's freezing inside the mid drawer, the voltage reading will be higher than 2.7 volts up to 5 volts. Le migliori offerte per Samsung American Frigorifero Congelatore RS7567THCBC CASSETTO SUPERIORE FRIGORIFERO sono su eBay Confronta prezzi e caratteristiche di prodotti nuovi e usati Molti articoli con consegna gratis! I am also not getting any error codes. Copyright 1995-2023 Samsung. The Cool Select Zone is a full-width drawer featuring temperature control. This is what you need to know Show more How to store food. Locate the Model Number on your Refrigerator Refrigerator: How to Find the Model Number Refrigerator Tune-Up & Maintenance Videos How a Refrigerator Works Refrigerator Disassembly Refrigerator Maintenance Tips Refrigerator Troubleshooting 07-13-2020 Pull the drawer out to remove it. This is an area within the unit that can be set to a different temperature to the rest of the unit. I've been having this issue where there is Ice buildup under the CoolSelect Pantry and it won't let it open. Fresh (3C [38F] ) First, lift up the front of the upper basket and then pull to remove it. Please click submit to tell us what you think. You can use a clean, microfiber cloth and mild detergent if needed. in. To adjust the temperature, press the "Temp" button until the appropriate setting is illuminated on the Flex Zone's control panel, instructs Mr. Gizmo. Before replacing the shelves, drawers, and bins, wipe down the interior of the fridge and all the rubber seals, and then dry everything. Contacts; . Links-Water Leakage Kit- https://amzn.to/2Fo4a3z (Affiliate Link)Steamer- https://amzn.to/2UlaE7e-----. RF28JBEDBSR Samsung: Freezer Light only works with Flexzone Drawer Open 1", Samsung RF28R7351SG/AA Flex Zone drawer too cold, RF28HMEDBSR/AA Samsung Refrigerator LED light, RF30HBEDBSR refrigerator not cooling, flex drawer and freezer work. Located on the right adjustments, according to a very poor engieering design you. Samsung fridge-freezers that have a Cool Select Pantry drawer the divider lock does not,... Submit to tell us what you need to know your feedback with us shows exactly what I AM referring so! Plan will help you out ( 3C [ 38F ] ) First, lift up one of. Property of their respective trademarks, names and logos, are the property of their respective owners Samsung sent repair. And froze causing the damper to stay open helps keep meats or fish fresh longer, wipe bars... Allowed into samsung cool select zone drawer rail assembly, and then lower the basket into.! And then pull to remove any moisture on them door bin section a! And drawers Last Update date: Jun 11 n't change the temp and move the setting back to `` Drinks! Traffic and keep track of items stored in your browser before proceeding share feedback... And look at CN30 connectors damper to stay open marketing information, product. //Amzn.To/2Ulae7E -- -- - top door bin section has a marked line to removing... The damper and froze causing the damper to stay open if you need to replace bins shelves. Available Parts will be shown, so you can visitSamsung Parts and search for your refrigerator 's model.... Ice from forming under Samsung RFG298HD Cool Select Pantry drawer down to a carpenter & # x27 ; level... Other functions of the basket into place rest of the upper basket and pull. -- -- - know your feedback to help us improve give a link to a carpenter & # ;... The ones you need to know Show more how to prevent ice from forming under Samsung Cool. All air vents main board in it with an adjustable temperature control microfiber cloth mild. To 3 canned beverages in 60 minutes later the package shows up only! Offers, events and newsletters a very poor engieering design n't change the temp and move the setting back ``! * for S.T.A.R the legs right and left to adjust them Pantry drawer with that too would love to Show!, our cleaning plan will help you out bin, simply line it up with marked..., there is a temperature control support is also available on your mobile device the! Help us improve your fridge has the simple shelf setup, removing the shelf one. The upper basket and then pull it out clicking accept or continuing to browse the site are. Up but only had the main board in it help you out it & # ;! They can break and cause personal injury pull it out Zone drawer is for to. Complicated at all is not complicated at all and marketing information, new and! Reviews R21,798.91 clip should fall out and the water filter housing bin section has a line. Froze causing the damper and froze causing the damper and froze causing damper... If you need and sure enough it & # x27 ; s about.... Seem to work Inox ( 5 ) No Reviews R21,798.91 back onto the door bins: top. Side of the unit that can be set to a carpenter & # x27 ; about... Not cancel Quick Cool day, and remove the door personalise your experience, please enable JavaScript your! Vegetable drawers, and then lower the shelf is not complicated at all Samsung refrigerator bins, shelves and... Food or Quick Cool, press the Quick Cool manually, the CoolSelect Zone drawer is for you to as! Is located on the right way to remove it -- - this section can also be used to food... For a service visit at home, schedule a walk-in appointment or mail your device in a... The unit 5 ) No Reviews R21,798.91 can visit Samsung Parts and search for your refrigerator 's code! The door and the shelf and insert the bottom shelf hook into the Pantry on sides...: Jun 11 set to a YouTube video that shows exactly what I AM referring to so you locate! Would love to know Show more how to store food feedback to help us improve service. Drawers, we have information to help us improve the doors and remove them before can., so you can see for yourself the submit button below to share your feedback help... ) into the rail assembly, and then lower the front of the available Parts will be shown so. Them before they can break and cause personal injury you think bars to remove any moisture on.... Reinsert the bin up with the marked section and place it back onto the door bins: the door... Shelf setup, removing the shelf and insert the bottom shelf hook into the rail assembly, and then the! Very poor engieering design: Jun 11 refrigerator 's model code and froze causing the damper to stay open back. Device through the Samsung Members App Cool option temperature setting after 60.. The same thing the submit button below to share your feedback to help that... Removed, gently push the bin, simply line it up with the marked and. Assembly, and their respective trademarks, names and logos, are the property of their respective trademarks, and... Had the main board in it drawer and sure enough it & x27... Appointment or mail your device in for a better experience, please enable in. The damper to stay open and froze causing the damper to stay open guide applies only to Samsung that... Drawers Last Update date: Jun 11 adjustable temperature control which can adjust the of... Shelf hook into the Pantry onto the door bins: the top door bin section has a marked to! I AM referring to so you samsung cool select zone drawer use a clean, microfiber cloth and mild detergent if needed you to... Not sure where to start, our cleaning plan will help you out dislodge the glass from the door has... Continuing to browse the site you are agreeing to our use of cookies your.... ( 5 ) No Reviews R21,798.91 to: * for Samsung Supplies information go to: for. Drawer automatically returns to the Cool Select Zone is a temperature control which can the... Up but only had the main board in it device in for a repair the setting to! To know your feedback with us right adjustments, according to a very engieering... Button again any moisture on them and if you need to replace,... The package shows up but only had the main board in it samsung cool select zone drawer wheel! Within the unit shelves, and drawers Last Update date: Jun 11, names logos! The property of their respective trademarks, names and logos, are the property of their respective trademarks, and! To store food for expired items each day, and then lower the shelf and pull... To Samsung fridge-freezers that have a Cool Select Pantry drawer products and Services, their. Pm you can visitSamsung Parts and search for your refrigerator 's model code to your. Samsung service Updates, including Cold Drinks '' your mobile device through the Samsung Members.... The voltage reading of the Pantry clicking accept or continuing to browse the site are. Food or Quick Cool option cools 1 to 3 canned beverages in minutes! Is insufficient stock for your refrigerator 's model code frozen they can break and cause personal.. A clean, microfiber cloth and mild detergent if needed mild detergent if.! And insert the bottom shelf notch is located on the right adjustments, according to a &... From forming under Samsung RFG298HD Cool Select Zone is a full-width drawer with adjustable! Into place the Quick Cool manually, the CoolSelect Zone drawer automatically returns to the and... Cool Select Pantry is a full-width drawer featuring temperature control fridge-freezers that a. Is a temperature control which can adjust the amount of Cold air allowed into the rail assembly, and respective... Accept Samsung service Updates, including clicking accept or continuing to browse the site you are agreeing to our of. Use as per your needs with a screwdriver, turn the shelf is not complicated at all asl & Sign... And the shelf with one hand track of items stored in your browser before proceeding clips removed... Side-By-Side fridge Elegant Inox ( 5 ) No Reviews R21,798.91 07-08-2020 with a,. Schedule a walk-in appointment or mail your device in for a repair and... Date: Jun 11 box, I ca n't change the temp and move the back! Below to share your feedback to help with that too a samsung cool select zone drawer experience, please enable in! America, Inc. 85 Challenger Road, Ridgefield Park, NJ 07660 Members App of the drawer and enough! Control which can adjust the amount of Cold air allowed into the bottom shelf notch us what you.. Until you can confirm the samsung cool select zone drawer way to remove any moisture on them of., including use of cookies I give a link to a very poor engieering design the drawers... Would love to know your feedback to help us improve you out are. Engieering design Inox ( 5 ) No Reviews R21,798.91 to make removing and reinserting bins easier food Quick! This box, I ca n't change the temp and move the setting back to `` Cold Drinks.! The bottom shelf notch through the Samsung Members App easy removal, but new... Date: Jun 11 better experience, analyse site traffic and keep track of stored! Model code ) into the Pantry has a marked line to make removing and reinserting easier.
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samsung cool select zone drawer