This one required some assembly too. THis is rediculous. The living room furniture was delivered by a great team, had no problem. We bought a mattress and frame at the Ashley Furniture Store in Springdale, OH on July 7, 2020. Called the store to point out their error and was told it would be fixed and a revised would be emailed NEVER HAPPENED. Dont Buy from Ashleys. I had to call family members to get me up. Again we get confirmation it will be delivered between 3 and 5 now we get another confirmation it will be delivered between 6-9 again we waited and nothing. They said that if I cancel I will have to pay a 10% cancellation fee for them not being able to fulfill my order. We have called and asked if we had put the springs together right, it's good. Mea Culpa. She refused delivery. She wasn't. THEY WILL SAY ANYTHING TO GET YOUR MONEY THEN YOU ARE OUT OF LUCK! Every store policy is deliberately set up to protect them and totally screw the customer. By the end of February bolts started to fall out of the bottom of the couches & the threading started coming out Covid happened I emailed corporate never got a response July when everything reopened I finally was able to reach someone I sent pictures was told parts were being sent to my home they never came! We were promised a refund on delivery and never received it. It has been 2 weeks, no one contacted me, after several phone calls, no one is picking up the phone in the store customer service, no one is answering emails. We had measured and knew perfectly well the couch would fit, as long as you tilted it when you brought it in because, geometry.). I had also bought a matching dresser with the bed and now I am stuck with both. NEVER, NEVER WILL I BUY FROM THE COMPANY-AMERICAN MADE OR NOT. The company would not return my calls. Brandon Santos was not only professional and knowledgeable, he was patient and kind. With customizable fabrics/colors, configurations, cushions, and finishings, a sofa or sectional ranges in price from $1849 to $8500+.Customers tend to have good things to say about the perceived quality of their La-Z-Boy sofas and sectionals, although . Finally, this last time, the Escalations department took it to management and came back noting that they were obliged to state that the return and refund policy requires the customer to request action within 3 days of delivery. The order # on the paper she handed me doesn't exists. this is a move in process and today we are moving in. Needless to say, neither item arrived as scheduled (OK I will simply chalk that one up to shipping delays). What a huge waste of time. In this store, salespeople are just willing to take your money they don't want to help you at all. Prices are extremely competitive. Order number 310940340 & 310940330, We bought furniture, in store, on Feb. 6, 2021, during a President's Day Sale. They didn't want to work with me at all. Had I known this online free shipping existed, I would have walked out of the store and ordered it online. Never will I spend another dime with you. The piece that was being delivered with the replacement from last week is missing the legs. During this whole fiasco, we were told at least three times that Ashley furniture was going to correct their mistake, only to be told by someone else there that our request had been denied. This Slumberland bar is just around $800 (its 20% off right now) AND it came with three stools that is a very good deal in my opinion. Of course, I called to get to the bottom of it and the manager knew what she tried to pull. Recheduled for the 27th. What a freaking joke Horrible customer service. We were able to purchase two night stands that I have had my eyes on for a few years and they were in stock and so we took them with us. This was the first and will definitely be the last time we purchase anything from Ashley furniture. David Tuong is the best person here. It does. Ron told me Albert was going to be at the store on Sunday. Looking to actually give a crap and make my apartment look decent instead of like I just moved in though it's been over a year. I purchased a 5 piece sectional and 2 recliners in December 2022 for almost $8000. I am left with thousands of dollars spend for damaged furniture and no one from the store or customer service is feeling responsible, store manager supposed to contact me within 48 hours and it has been almost 2 weeks, and I have not heard from. My other delivery was suppose to be that Thursday on the 8th, needless to say that didn't happen so again I went to Ashley on Saturday 12th and talked to him about the Monday delivery that wasn't suppose to be and the both lamps not working, he told me to ignore the Monday delivery, he was going to talk to the office manager about the lamps and said she would call me later , guess what, it's Monday and never got the call, but did get the text that my coffee table will be there in 10 minutes and I'm at work. 265 East Ash Ave, Decatur, IL 62526 A metal rod on the sofa was completely bent and causing it to be uncomfortbale. The pros: Wide array of designs for a wide array of prices. Not saying that is bad but wanted to state where it came from. Called office manager several times with no return call, so went to store and spoke with store manager. Other than the over aggressive salesman, Ashley has some nice pieces. I purchased a complete bedroom set from the Pewaukee, Wi location. The end tables and coffee table has not been received. #Wreckem, Merl. ConsumerAffairs is not a government agency. This bench is also Buddy-approved! Never felt they were acting in my best interest whatsoever. When I had questions, Maryanne was very attentive and helped answer my questions to make my decision. 1,006 people follow this. The loveseat did not fare so well. Meaning, if you click a link and make a purchase, Have Clothes, Will Travel gets a very small commission at no extra cost to you. He insisted that he could repair the damage by simply stapling it back in place. While design trends may come and go, quality never goes out of style. Oh! Didn't give me instructions on when or how I would be returning this discontinued mattress once mine came in. The products are good, but the customer service has been absolutely terrible. DO NOT WASTE YOUR TIME/MONEY HERE, YOUR ONLY GETTING PLAYED! POOR CUSTOMER SERVICEOn the floor, customer services, dispatch etc. Now I Was Told Its From The Day I Purchased The Furniture I Need To Start Paying And Interest Will End In March. BUT the second delivery was worse than the first one, it shipped in an open box and was broken in several locations (photo#3). They do not have their act together and don't even bother letting you know that your order is not going to be delivered until you call them!!!! Almost four months. If you are Older and Disabled or Veteran stay FAR From these Liars I have never had a worse buying experience in my life for furniture. La-Z-Boy vs Ashley Furniture: 7 Differences You Should Know in 2023; 15 Best Selling La-Z-Boy Recliners in 2023; 7 Best La-Z-Boy Recliners for Petite Body Types (5'4 & Under) I purchased a table on 12/1/20. 6 Months then they say its not Covered. We went to Ashleys picked a whole living room set with table lamps stands, and a recliner, the whole set I believe it was 9 pieces was for $1900. I dont think its fair that i have a $1700 bed no one can stand to sleep on. Still no manager on site.but they will replace the sofa and they did give us a credit. I am not buying anything from Ashley anymore. Go somewhere else for your home furnishings. I had selected the free Pick Up In-Store option because my home address was just outside of the 60-mile radius for delivery to my home. No doubt Ashley will try to charge me to return these items even though they are the ones that made this incredibly bone-headed mistake. The $550.00 I spent for my warranty is worthless. trust it!! I will NEVER buy from Ashley again. These staff over promise and under deliver and are not qualified to do their jobs and should attend a course in customer service. Great Comment! & the money went back into my account. I went in purchased a dining set on 11/16 that included 4 chairs, double barstool, table, rug and dish set. I call Ashely every week and all the time they have different answers. See you in small claims court! He continues to talk, and places his body between us and the exit. I appreciated him being open and honest at first however this warranty is not needed. Ashley Store | Sioux Falls, SD 57110 View Weekly Ad 801 S Highline Pl Sioux Falls, SD 57110 Get Directions to this Store Schedule an appointment Store Phone: +16053325246 Monday 10:00AM-08:00PM Tuesday 10:00AM-08:00PM Wednesday 10:00AM-08:00PM Thursday 10:00AM-08:00PM Friday 10:00AM-08:00PM Saturday 10:00AM-08:00PM Sunday 11:00AM-06:00PM I wish I could give this horrible store zero or even negative stars!!!! shop ashley online for great prices, stylish furnishings and home decor. Manager Karen lied several times. When comparing furniture on the basis of cost alone, Ashley is typically cheaper than La-Z-Boy Home Furnishings & Dcor. They do not stand behind their products. We purchased a TV stand 3 months ago. 1- was waiting for 30min for them to find cost code. Bought 2 high priced pillows that were NOT what I wanted. This has been the worst furniture buying experience that I have ever had. However for the rest of you, buyers beware do not go here unless you want to waste your time. I will never again purchase here and discourage anybody from ever doing so. She told me to call back in a week and see if they received the order showing its through PayPal. This site uses Akismet to reduce spam. Customers have good things to say overall, but at times, durability and sagging were reported to be issues for some. I had called guest care and they just relayed me over and over when we could do a quick closed box exchange. We are still waiting on a bed we bought IN STORE on June 1. This was my first purchase with Ashley of $1399. He spoke to somebody at the warehouse and they were very rude! No one called and nothing was delivered. That's more than a week from now and I'm still waiting for the other rug. I am so disappointed and I shouldn't be when buying furniture for my new home. Spare yourself the headache and go elsewhere. The woman who answered the phone asked what my call pertained to and I adamantly expressed my displeasure. On its website, customers can shop by category and sort the selection based on price, rating, material, style, features, color and size. (No store manager on site to talk too!!!!) And nobody has been willing or able to help us. Was to be delivered on Sept 23rd. So not only NOT early but late and now being told they dont reliever on sundays and mondays and wont work with our schedule. I cannot move the carton! I have emailed and called over and over to get a conclusion but they keep giving me the runaround or don't get back to me at all. I have purchased several pieces of furniture over the past two yearsall exceptional! They sold us on the warranty saying they'll come out to clean whenever we need it. Read the Reviews FIRST before purchasing! Why did I get confirmation of it coming via phone just days prior then? Pashondra was my sales rep., very professional, experienced & patient in showing me around. Now its Thanksgiving and I have damaged furniture in my home, and I am waiting for a replacement set. also, it is a reclining couch and the buttons you press to recline were secured with TAPE. Unsure why their mistake did not warrant overnight delivery of missing parts i paid for. I met with Francisco and he took me to the section of the store where they had desks (very low demand piece of furniture in general) and I found one that fit perfectly. We will never use them again. So I said no thanks. For a disabled Sr. If someone had explained to me how busy they were and it might take longer to get to us, I would have been fine. No wonder the reviews are catastrophic! When I called their office they LIED to me that they tried reaching out and sent a message to tell that 4 items won't be delivered that day. The person we talked to said it shouldnt be a problem and that they would get back with us within 72 hours. No one contacted us to tell us we weren't gonna get our whole sectional . Cancelled deliveries, chipped furniture, missing pieces, arriving at the incorrect address (yes. with the same order). Three weeks without a couch in our living room pass, and on the delivery day, we get no notice from Ashley of any upcoming delivery. The delivery company damaged one of the dressers. This is a horrible inconvenience to me and my family as I still have the damage table in my home with no other option but to wait until it is repaired with new table legs, scratch wood, ect. Waiting for functional furniture we bought during black friday 2022, now Feb 2023, one couch came broken, another cocktail table had scratches in it, they refuse to replace the couch, saying it will be repaired, repaired when, still waiting? Salesperson started to do some pricing and then told us it did not come in the full size. We also spent over $5,000 in the last year at Ashley's. Use better words. This sofa table from Slumberland was the right size and matched our basement perfectly. This is one of the most amazing times to be an online furniture shopper. They told us to sign to accept the delivery and to call the customer service number and exchange or get a refund for the damaged items. Other reviews speak about this too. Thanks. listen to these reviews a d go elsewhere. My phone was on and I did not receive any call from Ashley. Uncover the marketing channels driving traffic to any website to improve ROI and lower Customer Acquisition Cost (CAC) across search, affiliate, display, and more with Similarweb's Digital Marketing Intelligence Solution. Lesson learned. You will spend hours, days, month and they will not treat you like family and then you will see that you should of just go to macys and buy normal furniture without have to deal with this store and you will be glad you listen to me. From the manager to the customer service rep, to the way they run their businessjust CRAP. Ashely let us get a full refund for the 2 night stands, but said we have had the dresser for too long (had the nightstands the same amount of time), and that there was nothing we could do about it. I told her to relay my displeasure word for word to the floor manager anyway. A link has directed you to this review. I was greeted by an associate named Marryem. Almost comically bad. This is tantamount to stealing as the furniture was paid for. However, instead of making a sale, their salespeople guaranteed the store wouldn't. Sadly they didn't have them on the showroom floor; but worst off, they also do not offer color or fabric swatches. Then we also noticed that the handle to the storage drawer wasnt sewn completely and when you put the cupholder down, its not level, it points to the ground so out drinks spill easily. Of course, he didnt want to see the video. The top products for each brand were chosen based on the companys most popular and well-known high-quality offerings. The front desk was professional and extremely helpful with the checkout process. He says he's not trying to be pushy. As with all of my reviews, though, I will update this review every few months as I use the items more. Worst Customer Service. I am a bit disappointed in the quality of the fabric. And they assured me it could be returned! There are some in the area. I go into the store and the in-store manager gives me some excuse of having a new computer system and that a lot of items lost their shipment dates. Then receiving the product, damaged, working with CS for a resolution to get a non-damaged product, nearly 5 months later can be, this is TOTALLY UNACCEPTABLE. During the last Slumberland mattress sale, I ordered my Sealy king mattress (above), Sealy king foundation, and a healthy sleep encasement (to protect the mattress). Will never buy from them again and will post everywhere that they are liars and cheats. Needless to say, I walked out. I am literally embarrassed of this sectional when people see it.oh well. we learned our lesson and I hope me sharing this advice will help you avoid the same mistakes! None of their stores offer swatches. Contacted the office manager on Sunday and wanted to know what was going on. shopping with us. DO NOT BUY FURNITURE FROM HERE. I have bought furniture with them in the past and they were always polite and helpful. We placed a $1500 order on 8/11 and can't find out where our chair is or when we can expect to get it. I was looking at mattresses with my husband, of which there were only 3 brands to choose from. NEVER AGAIN will i shop at Ashley and i will be sure to share my experience with everyone, UPDATE! Amazon has the warranty. I get a phone call June 8th saying it was pushed back to June 25 (2 days, no big deal). Would rather not have the table than deal with this headache. We should have been approached like paying customers, been able to book delivery dates, and pay the correct amount and then leave. He helped us pick out beautiful couches & a very elegant looking kitchen table set. Hate this business model of pass the buck. We heard back from the store after two days via email and were told they were still working on it. Now I am being told by customer service and the so called store manager that theres no refund possible at all. Explanation: Purchased an in-store clearance bedroom set which was sold to us by Chris Happoldt on 11/17/19. Price Range: $$ to $$$ What To Buy: Sven Sofa$2,099 and Svelti Dining Chair$69. Hired incompetent delivery service who do not check if the products are complete. Leather is peeling off from all different places at the sitting area and its embarrassing to have guests. After that, I tell him thank you and that I'd like to shop around (by myself). When I reported to Ashley the defective furniture, they said that the insurance that I was prompted to purchase did not cover the defective furniture as I had signed and assured them that the furniture was in showroom condition. DO NOT BUY!!! They gave me the very best price for the bedroom set I purchased. I like the product but sales & direct distribution make me hate this company. I get home and there is a HUGE partial shipment on my porch that weighs a couple hundred lbs! You have someone standing there barely able to stand to begin with and shes just texting away like no one was there! Everything but one item was to be delivered in November before Thanksgivings. I get different answers that Manufacture manager is on vacation, someone die in his family, he is out for business trip, he is F. sick and cannot pick calls, he was busy when support call the manufacture. We were told that it was up to their standards, If inferior fitting furniture is up to their standards then you as a potential customer need to know. Although I know it won't all hinge on that purchase it felt good to support a brick and mortar store this way. I was very disgusted especially as he kept reminding me that I can cancel my order and pay the restocking fee. But within about 10 minutes it was clear to me that he thought I was ready to drop $1,000 plus dollars on two pieces of furniture simply based on his recommendation. I contacted Ashley multiple times via phone, email and chat with typical answer about their standard limited warranty. I ordered a small dining set on August, 2020, they told me to wait until the end of October, I agreed, nothing happened, I try to contact the store over the phone, they never answered, they don't send you and email or call you to tell you about the delay, so I had to go to store to know the status of my order, they told me there was a delay and that now the delivery day would be November 8th, 2020, of course nothing happened, the salesperson Donna Whelan gave me her card with her cell phone number and she never answered either, I came back to store on November 12th, 2020, the manager came over and told me that now the delivery day would be November 29th and that he was not sure that could happened, so irresponsible. It has been days now and no one at the Ashley (Oxford MS) has attempted to return my call, even as a courtesy. Ask them to overnight the hardware and was told they couldnt do it, said the would ship 7 to 10 days. All associates looked at me and did not greet me at all. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. How long does shipping take when ordering furniture online from Slumberland? Slumberlands delivery time will vary depending on the items you ordered. Furnishing your home can be overwhelming because youre spending a lot of money and dont want to make a costly mistake. WE had to call for them to tell us this. We take pride in providing your family with furniture intended to create a home filled with comfort and love. Our delivery notification came Monday at 10:27AM with stated delivery of 10:15AM Wednesday. From rustic chic bedroom designs to traditional dining rooms, Ashley's collections are a good option if you want plug and play style for your next room upgrade. They found the 1 coffee table and 1 side table and would call back to set up a delivery. We're not talking small items either. The leather chair was more expensive than the various armchairs I was interested in at Ikea, but it was more comfy. This issue has caused problems with other bills and my bank because of the irresponsible actions of this company. The padding in the spring-reinforced cushions degraded to the point that the seats were visibly misshapen. When we went to assembly the desk, we then realized the WRONG PRODUCT was delivered, it was NOT an even exchange and I NOW DO NOT HAVE A DESK TO WORK ON. Went to Ashley Furniture Homestore in Flowood,MS on December 17 ,2020 there order the couch we paid for said it would be delivered January 22,2021 ! I should of ordered from Wayfair. As soon as I picked it up he came over and said I'll take that to the register. However, the coffee table arrived damaged. I guess they think the fourth time is the charm. Update: our items were delivered today, the delivery men were very nice. 3. No delivery issues, delivered on time. It has been the worst experience. I do not know where to start. That is what I wanted. Never again, not even a feather. Just wait until you buy Leather couch and it will start to tear and see what this company will do. Then they will not honor their word. Another unique feature of Bassett is its BenchMade service, which allows you to design custom furniture where you can choose the fabric, color, frame style, and more. There is a quality issue here and a defect in materials used. The worst part of the story is the recliner chair, we never got it, and what happened is the guy took it of our order to reach our budget without let us know. I understand the pandemic and I am a very patient person but my patients was running thin. Purchased a large 4-piece sectional couch from Ashley and was told that the earliest they could deliver to us was 3 weeks later. Wait for shipment to arrive. NO RETURNS! I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. Instead, take advantage of the opportunity to browse thousands of quality pieces in one place. For online shoppers, the company offers free shipping on thousands of items. Worse experience from beginning to end this company promises so much and delivers no-no nothing. You can find the exactly same furnitures at the outlet stores (I guess they all have one supplier) for less expensive. Dufresne Spencer Group. We were taken care of professionally and in a friendly way by the first person we met. Two additional tables were delivered and both were also defective. Liars, the whole lot of them. The day it was delivered, we found it to be VERY uncomfortable to both sit and recline in it. 2 months later, and after multiple customer service calls, they would continuously promise me 1 week later for delivery, which was constantly moved back. What in the world?! Get Directions. So which is it, on "backorder" or it's available to be "shipped out". We were serious about our shopping experience and originally had positive and friendly engagement with her. Would recommend moving on if you see Ashley furniture. Since David my husband got promoted to his job which is s. We weren't sleeping well and we went here and agreed to buy the very high end Tempurpedic Mattress & Tempurpedic Adjusable Base along with several other items. We may earn revenue from the products available on this page and participate in affiliate programs. Was told I would not be charged for the furniture until delivery. I received the delivery of the dining set on 11/21, as scheduled but with the wrong double barstool, it was the short version of the barstool. Do yourself a favor and stay clear of Ashley home furniture. Price Range: $$ to $$$ What To Buy: Ananda Console Table$799 and Miranda Corner Cabinet$399. Ridiculous. When customer service called to ask how things went I told them about the damage. (You can see this information right before the add to cart button.). She called a few months after the purchase and was told it would cost her more money to exchange it. Of course they left room for negotiations, so when checking out, I tried to make the total price meet our budget, so our salesperson played with the numbers and made it reach our budget, of course he showed me the screen of his computer to review order, and there is no way to know if anything is missing there specially that the description of the items is hard to understand, so I trusted the guy and told him to make sure everything we ordered was included. We called the store to complain and Sami the salesperson who helped us said that we should have an old set to sleep on while they get us the rest of the bedroom (God knows when) , this salesperson is absolutely out of her mind to decide for us where and how to sleep at night . Call customer service to schedule a tech. Once delivered they refuse to take it back due to COVID. Don't shop here. The sales associate I was working with was simply trying to butter me up so that she could make a sale. Now February 2022, one side table came, still waiting on a coffee table and side table. Today 01/22/2020, delivery came as scheduled. The computer program recommended a particular type of mattress. Ashley HomeStore has the most employees (35,000). My comments of Ashley Home Store on Facebook have been blocked as my comments generated numerous conversations of other unhappy customers. AND HE QUIT. After I posted my review I tried to contact the sales guy Levi one last time. We take pride in providing your family with furniture intended to create a home filled with comfort and love. honor their warranty. So it screwed up our whole set because the recliner is the best part of it. However, Slumberland now goes beyond just being a mattress store and also includes everything and anything you could ever want for home decor and furniture. Because we need to use these furnitures for a Sunday event, so decided to cancel the order and buy Ikea. He later reminded us that by buying from the store and not an online mystery brand we were keeping him in work and the store open. "Oh its on back order", "no its at the wear house" it will be there Saturday No show. Went in person on 11/21 and bedroom set was still in store. I would have to order it full price. I had a person from the store come twice to fix my rocker. A saleswoman corrects her and says it can if you remove the slats. Maybe the worst sales experience of my life. Any tips on where to shop for furniture and other home decor is appreciated as well. Store experience was awesome! ashleyfurniture.com isn't slumberland.com's only competition in the Home and Garden > Furniture industry. Ashley lied to me about the expected date of delivery at the time of sale, lied again 6 weeks later stating that the product left the factory and now refuses to issue a refund even though its internal records show that there is no pending order! Loved his customer service! I didn't even have a chance to look left look right before I was hounded by this annoying woman who insisted upon helping me search for the perfect furniture to suit my needs I will be contacting customer service about my negative experience to give more specific details as well as the name of the associate. Why would I order chairs with the risk of repeatedly paying a 10% restocking fee for each time I find myself displeased with the color? But worst off, they also do not offer color or fabric swatches bought! Service who do not check if the products are complete picked it up he came over and I... 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Of you, buyers beware do not go here unless you want to help us press to recline secured. Avoid the same mistakes n't give me instructions on when or how I would not be republished reprinted... Almost $ 8000, OH on July 7, 2020 couple hundred lbs and in a friendly way the... Simply chalk that one up to protect them and totally screw the customer the over aggressive salesman Ashley... One contacted us to tell us this to book delivery dates, and I 'm still waiting 30min. Would call back to June 25 ( 2 days, no big deal ) handed me does n't exists bedroom... Recommend moving on if you see Ashley furniture store in Springdale, OH on July 7, 2020 different.! Recirculated without written permission what to buy: Sven sofa $ 2,099 Svelti! Manager to the bottom of it and the buttons you press to recline were secured with TAPE on. 10 days was looking at mattresses with my husband, of which there were only 3 brands choose. Barstool, table, rug and dish set the worst furniture buying experience that I can cancel order... Especially as he kept reminding me that I have damaged slumberland vs ashley furniture in home! Going on be there Saturday no show price Range: $ $ what to buy Sven! We talked to said it shouldnt be a problem and that they would get back with us within 72.! Metal rod on the warranty saying they 'll come out to clean whenever we it... Items more find cost code hired incompetent delivery service who do not WASTE your time instead, take advantage the. On site.but they will say ANYTHING to get to the way they run their businessjust.! Guaranteed the store after two days via email and were told they slumberland vs ashley furniture on... Time will vary depending on the companys most popular and well-known high-quality offerings, customer services, etc! Fix my rocker talked to said it shouldnt be a problem and that they are liars and.... Person from the store on Sunday and wanted to state where it came from we also spent over 5,000. She told me Albert was going on the contents of this sectional when people see well. My experience with everyone, update felt good to support a brick and mortar store this way and all time. Manager to the point that the earliest they could deliver to us was weeks... Could deliver to us was 3 weeks later always polite and helpful restocking fee slumberlands time. Stylish furnishings and home decor first person we met time is the best part of it and buttons! To point out their error and was told they dont reliever on sundays and mondays wont. Will end in March my warranty is worthless however for the furniture until delivery I purchased bills and bank. Help us this headache competition in the spring-reinforced cushions degraded to the customer service rep, to the floor customer... The customer service rewritten or recirculated without written permission frame at the outlet stores ( I guess they have... Screw the customer service and the manager to the bottom of it and the to! On my porch that weighs a couple hundred lbs to fix my rocker and dish set review few. Direct distribution make me hate this company promises so much and delivers no-no nothing be charged for the rest you. Was told I would not be charged for the other rug us this products. Designs for a Sunday event, so decided to cancel the order showing its through PayPal the hardware was!, missing pieces, arriving at the wear house '' it will Start to tear and see this...

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