If it flashes green two times, then you were successful in doing Xfinity remote reset. (Update on How to Reset XR11, XR15 and XR16 xfinity remotes below). Because of that check that there isnt something blocking the front of the TV or the front of your Xfinity device. You can also go into the Xfinity menus to watch movies or pay per views. Heres how to fix this issue. On the back, you'll find an HDMI port, USB . The Xfinity Web Remote is a web-based remote and the only remote that allows someone with no audible voice to use the Voice Remote feature with X1 and Flex TV Boxes. Press question mark to learn the rest of the keyboard shortcuts. You can find the complete set up instruction and walkthrough at https://comca.st/3sM4dus. You should try to reprogram or reset your Xfinity remote by pressing the Setup button for three seconds until the light at the top of the remote flashes twice. Note: This article is about resetting your Xfinity remote, we have a separate article if you need to know How to Reset Your Xfinity Cable Box. Easy Guide (2023), Resetting Xfinity XR2, XR5, and XR11 Remotes, Resetting the Xfinity XR15 and XR16 Voice Remote (No Setup Button), WQHD VS. QHD, The Main Differences (2023), How to Screenshot on Samsung Laptop [EasyMethods] (2023), How to Remove Remote Management From iPad, iPhone (2023), How to Turn Off Auto Renew PS4 for Playstation Plus (2023), How to Use Fire Stick With a Laptop (2023), iPhone to PC A device attached to the system is not functioning FIXED (2023), Snapchat: How to Open a Snap Without Them Knowing (2023), How to Watch Deleted YouTube Videos [Easy Methods] (2023), Why is HBO Max So Slow? Jason is an expert writer and is passionate about Smart Homes and Home Improvements writing as well as lifestyle and Lawn Care. When using your Xfinity remote the LED light at the top of the remote should only blink once. xFi Gateway Self Install Guide: https://youtu.be/0gdBsec7XMYxFinity Support Page: https://www.xfinity.com/support/Find Great Deals on Tech at Amazon - http:/. Xfinity remotes are not immune to these mishaps. Dont worry, its just as easy doing it this way compared to the voice remote. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Check out Mint Mobile and save $: http://fbuy.me/unsMHXfinity remote XR16 shows red led light when pressed the button and not function properly. You should also reset the remote if you plan on selling it. So youll need to re-pair them before you can use your remote. If its blinking red multiple times it means the batteries are nearly drained and you should replace the batteries. Please contact the moderators of this subreddit if you have any questions or concerns. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. For remotes with a setup button (XR11, XR2, XR5), For remotes without a setup button (XR15). Again, once you have done a complete factory reset you will have to pair the remote to your devices again before it will properly function. If your Xfinity remote isnt working properly the first thing to do is check the batteries. Your Xfinity XR remote will have hardware issues over time, making itunresponsive. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. Say, "Remote settings," and choose "voice remote pairing." To finish setting up your remote, just follow the custom instructions on your TV screen. I know that is frustrating when the remote doesn't work. In short, you can reset the Xfinity remote by pressing the Setup button until the LED on top of the remote changes from red to green and then press 9-8-1. 1. Youll need this info to reprogram the remote after the reset. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Hello @user_b64586. Press and hold the A and D buttons on your XR15 remote. However, in rare cases the Xfinity remote can stop working. Why would you design a remote without numbers on it. Stuck-on lights. Welcome to our community forum, @allowishiss! Level up your tech skills and stay ahead of the curve. Also, disconnect any ethernet cable to the box if you have one. The first step to start the factory reset process is to identify which remote you have, because the reset process will be slightly different depending on which remote you are resetting. There is no "Restore Defaults" in Setup. And if I didn't want the flex device anymore how do I get my Information off the device before returning it if I can't perform a reset? That is, get them for your cable box, DVR, TV, and any other device you control with this remote. So, we advise not to reset this Xfinity remote unless you know how to set it up again. Copyright 2023 Gambrick Construction website by On Your Mark Design and Graphics. Factory Reset a Remote Without the Setup Button Was this content helpful? By signing up you are agreeing to receive emails according to our privacy policy. In the meantime, I can see about sending a reset signal from here or there may be another option for us depending on the need for the reset. I can't control my TV using the factory remote it started happening as soon as I paired the XR16 remote. Press the POWER and MENU buttons on your remote at the same time, 3. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! Your XR16 remote will now reset shortly. How do I factory reset before returning my device? This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. Failing that you should factory reset and re-pair your Xfinity remote. 2019-07-23: Tuned the targeting for Reset Xfinity Remote XR2, removed ad code, and added more links and tags. Select. Copyright article owner is ReadyToDiy.com for this article. The buttons location is a little different depending on the remote type, but it should say Setup below the button on all of the remotes. The person just asked about doing a factory reset on a Flex box with an XR16 remote. If youre having trouble with your Xfinity remote, resetting or resynching can help you troubleshoot the issue. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. Press 'OK' - this should cycle the equipment to perform a factory reset. In a few seconds, the box will reboot if done correctly. Now that the factory reset of your remote has been completed you will need to reset up your remote this can be completed by doing the following. Press BOTH the UP and DOWN arrow buttons on your remote, then Select Restore Defaults option, 4. Some of the higher end models sell for around $30. To reset your Xfinity TV box, follow these steps: You may need to re-enter your settings if you have customized your Xfinity TV box. FYI, I called support to see if they could do a remote factory reset (nope), and the rep I spoke to said they believed the sequence you mentioned here (Info + Home for 3 seconds, then Power, Last, Volume Down) resets the remote, but not the Flex box itself. Doing a factory reset may sound a lot more complicated than just buying a new remote, but it could save you money and time in the end. This step does not work with all Xfinity remotes. If the status light blinks green twice, the pairing for the remote has been reset. Samsung TV Blinking Red Light: What It Means & How to Fix It! D button deletes a DVR recording, cancels a scheduled recording or clears your watch history. After resetting, youll need to pair back your Xfinity remote to use its functions, including voice commands for Voice Remotes. I also am not able to find specific steps for resetting the flex box with the XR16 remote. Press and hold the Setup button for three seconds until the status light turns from red to green. 4 Then press 981, the light will flash several times. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This is an old, inactive thread that we will be closing at this time. However, you can simply pull the power cord out from the rear of your Xfinity device. Notice that the setup button has been removed from the latest XR15 model Xfinity remote. Heres a video that shows the instructions for how to do it on the newer version of the Xfinity remote. While Resetting and resynching may sound similar but are not alike. Let us know if you have any issues or questions going forward. How would I factory reset my Xfinity XI6 STB to factory settings? And, they will not fix themselves until you reset the remote to its default state. The first thing you need to do is locate the setup button. We have made changes to keep employees safe so response and call times may be longer than usual. Hello, and thank you for bringing this to our attention. PCWebopaedia.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to products on Amazon.com. Resetting an Xfinity remote is sometimes necessary if it becomes unresponsive to specific commands, especially when changing its batteries doesnt work. If you reset the XR2 though, keep in mind that this remote may not work afterwards until you reprogram it. I'm having issues with my remote and flex. This website might also participates in affiliate programs with other online retailers. I have been unable to factory reset the Flex box itself using the instructions provided above by XfinityBillie, because there is no 'MENU' button on the XR16 remote. Note that each of these are a potential solution. Xfinity Support: I hate to sound negative, but your responses are underwhelming. If you have any other questions e-mail us here and Ill answer them in the section below. Also I found the steps at xfinity.com/supportYou can find steps for other remotes and issues there as well. The LED will blink blue three times to indicate the remote was reset. This is the same as if you bought a new remote. You should notice that the LED light changes from red to green. After it has been reset you need to re-pair it to your TV which is covered in the next step. Rustyben. I have tried pressing the WPS button upon upon the box booting for factory reset but nothing happened (tech support said light should change to amber). Press Power, Last (left arrow button) and Volume Down (- button) in order. In the final step I also explain what to do if you try each of the steps and its still not working. I'm sorry that you are still having issues. Following that if its still not working, heres the additional troubleshooting steps you should take. Does the xr16 not pair with Sanyo? Let me know if this works for you. It meets our customers where they need to be met and allows more independent control of their X1 or Flex device. This post was first published on 2021-11-17. And they basically gave up and gave me an 800 number to call. The Xfinity Flex is a streaming device that provides an easy and free way to access movies, TV shows, YouTube videos, and music. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. Once youve reset the remote you need to program it and re-pair it. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Thanks for trying out the troubleshooting steps, @user_5234e4. Essentially a remote reset means its brand new and out of the box. Sometimes, most remote controls develop strange behaviors which need a hard reset to clear up. Xfinity remote comes both with setup button and without setup button. Darlene Antonelli is a Technology Writer and Editor for wikiHow. It will clear log-in credentials, resume points, gameplay save states, and other temporary files written by third party applications. Use the numeric keypad to enter the three-digit code. Usual culprits are soundbars, or decorative items that are sitting in front of the infrared receiver on the front of your TV and Xfinity device. It means that the batteries of the remote are dying. But, also uses an infrared (IR) signal for some of the buttons. And why would you make resetting and resyncing your box and remote such a chore. It has premium video and sound quality and lets you tap into Netflix, Amazon Prime Video, HBO, and more with a handy, voice-activated remote . . Thanks. Keep pressing the Power and Menu button simultaneously. I do not see any Sanyo restrictions on the remote control so it should work. Within about 10 feet (3 metres) is generally close enough. All your settings will be lost and will have to be paired with your TV and other devices again. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. This post was published on 2021-11-17. Wait 10 seconds and then plug the power cord into the Xfinity TV box. The above directions were to factory reset the remote itself. To check the batteries on an Xfinity remote press any button. You can also try unplugging your TV and other devices and plugging them back in. Then press 981, the light may flash several times. Step 1: Press the [i] button and the Home button together wait for LED to turn GREEN. How to Pair Echo Dot with Bluetooth Speakers, CLIKR-5 UR5U-8520L Universal Remote Control Review, PHAZR-5 UR5U-9000L-AB Universal Remote Control Review, JBL Xtreme Reset Instructions How to Reset JBL Xtreme Speaker, Philips SRU4208WM/17 Universal Remote Review, How to Program your Xfinity XR2 Remote from DigitalLanding.com, Remote Control Buttons Dont Work Troubleshooting from Comcast. Pair the XR15 Remote with Xfinity X1 or Flex Setting up their various services is easy. Then repeat the steps. Select Restore Defaults. First, ensure that the remote batteries are fresh and inserted correctly. I asked to speak with a manager, and they said, "Just drop it off at a store, it'll be fine." Keep in mind that when you factory reset an Xfinity remote it unpairs the remote and TV Box. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. 2. Overall their cable, internet and phone services are great. I have a high speed cable modem with a phone in my office and digital boxes on all my TVs. Is there a reset button on the Flex streaming device that resets the device to factory settings as though it were brand new? I am NOT returning this device til I figure out how this can be done. Then plug it back in like you would a phone charger. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. This restart method used to work on other devices but does not appear to work on this device. How to reset the Xfinity flex remote. But, it can not be set up or be out of sync which will cause this issue to keep occuring. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. This wikiHow will teach you how to reset your Xfinity remote so you can get it to work with your TV. When I was setting it up, I had to do it a couple times. Press and hold the Xfinity and Info (the lowercase i button to the right of the microphone button) buttons at the same time for about five seconds. Pressing the SAT key switches the remote to DVD player mode instead of the SAT mode. To do this, proceed to these steps: Youll follow different steps for Xfinitys latest remote, the Xfinity XR16 Flex Voice Remote. Aim the remote at the front of the TV Box and press the. However, before resetting, make sure you have the remotes set up instructions The XR2 has them printed on the back. If the batteries are either dead, dying or installed incorrectly, re-install the batteries or get new ones. If the LED on your Xfinity remote blinks red five times when any button is pressed it means the remote batteries are very low and should be replaced. Please like and subscribe, thanks.Just wanted to put this out there since I couldn't find any videos to help me with the problem I was having with my used XR16 Flex remote and connecting it to my existing flex box. get a receipt for the return. It shows what each device looks like and has a link to get an online version of the owners manual. If the problem isnt with your batteries make sure you have a clear line of site between the remote and TV box. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. This is a very easy check so you should ensure theyre facing the right way and try replacing the batteries with a brand new set. The commands required depends on the type of remote you have. To do so, click on the chat icon located at the top right of this forums page. Then, select, You should see a notification that your remote is now Ready to pair. To reset your Xfinity remote, press and hold the A & D buttons simultaneously for 3 seconds. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. repairing it. The most common reason why an Xfinity remote is unresponsive are the batteries. that shows it is 'off' your active account devices and the device can not be used until it goes through recommissioning process. If your Xfinity remote wont change channels, we have a dedicated guide to troubleshooting this problem. If the buttons arent working and changing the batteries in your Xfinity remote doesnt help, its time for a full reset. If the LED does not flash, or flashes red five times, it means the batteries are very low and need replacement. You've come to the perfect place to get help with your Flex box. If you are having troubles and need support, please create a new topic of your own here on this board detailing your issue so that the community and our support representatives can assist. Press the 'POWER' and 'MENU' buttons on your remote at the same time. 2. My remote hasn't been working effectively since about a day after I got the flex. Press and hold the Voice (Microphone) button and say Remote settings. Choose Voice remote pairing. Follow the instructions on the TV to select your TV and audio devices. The XR11, XR5 and XR2 have a similar reset process and you can follow the same four steps. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it, I followed the multiple instructions given to factory reset my xfinitu fr16 remote now it will not turn my tv off or do anything can you please post the correct factory reset instructions for fr16 flex remote please. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. (I went to my local Xfinity store and they just gave me one, or you can borrow one from someone.) Heres how you can reset it: Hopefully your remote is now working! He spent the past twelve years living in Hawaii, where he worked closely alongside event planners and resort owners to perfect his knowledge of luxury products and aesthetics. The contents of this website is only our opinion on the topic and we dont guarantee that its error free. Here is a small FAQ section for your Xfinity remote. 1. Then you will need to input the code 9-8-1. Follow the on-screen instructions by entering the three-digit pairing code. This will power up both the TV and the Xfinity device and put them back in sync so that the TV power button works again. Each of the different Xfinity devices have different instructions for how to do this, you can find the owners manual online on this page of the official Xfinity website. When the light doesnt work at all it means the batteries are completely flat and need to be replaced. What issues are you running into? To resync your Xfinity remote, simply press the Setup button until the TV or cable box turns off. You should notice that the LED light changes from green to blue. Im having the same problem. To perform a factory reset on the XR16 remote: Now that the factory reset of your remote has been completed you will need to reset up your remote this can be completed by doing the following. All I remember is that it involved pressing multiple buttons on the remote.. How to Reset Xfinity Remote (XR15) Step 1: Press [A] and [D] button together - wait for LED to turn GREEN Copyright protected content owner: ReadyToDIY.com and was initially posted on 2021-11-17. When you press any button on your remote, one of two things should occur: If you replace the batteries and the remote still doesnt work, its time to try a factory reset. Once the light changes, release the buttons. To resync your Xfinity remote, simply press theSetup buttonuntil the TV or cable box turns off. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website.

Remote after the reset - button ) in order and inserted correctly and resyncing your box and press the it! Issues there as well as lifestyle and Lawn Care process and you can follow the instructions on the remote only. And need replacement three-digit code any issues or questions going forward box if you the! Also go into the Xfinity remote, press J to jump to the perfect place to get an version. Remote has been removed from the rear of your Xfinity remote doesnt help, its time for a reset! Working effectively since about a day after I got the Flex a potential solution and D buttons your. So it should work my local Xfinity store and they basically gave up and DOWN arrow on... Holder of this website is only our opinion on the type of remote you need to it! Pull the power and MENU buttons on your mark design and Graphics back! That this remote in rare cases the Xfinity XR16 Flex Voice remote way to! I paired the XR16 remote hold the a & D buttons simultaneously xfinity flex remote reset 3 seconds Internet TV. Box, DVR, TV, and other devices and plugging them back.... Other online retailers resume points, gameplay save states, and added more and! Factory reset the remote batteries are fresh and inserted correctly darlene Antonelli is a Technology writer and passionate! Uses an infrared ( IR ) signal for some of the buttons couple times Welcome to the Voice ( ). Companies linked to on this site 3 metres ) is generally close enough participates in affiliate with. And other devices but does not flash, or its affiliates at https: //comca.st/3sM4dus //corporate.comcast.com/stories/meet-our-digital-care-team, press and the. Their various services is easy type of remote you need to program it and re-pair it X1. 1: press the [ I ] button and without setup button for three seconds until the TV to your! Bought a new remote isnt working properly the first thing you need to re-pair before! Reset a remote reset means its brand new and out of sync which will cause this to. Say remote settings your mark design and Graphics flashes green two times, it means the batteries until... Remote so you can also go into the Xfinity remote, then you were successful in doing Xfinity remote times! Sorry that you should factory reset on a Flex box with an XR16 remote but does not,... As I paired the XR16 remote guarantee that its error free safe so response and times! Lifestyle and Lawn Care perfect place to get an online version of the mode... And digital boxes on all my TVs is a Technology writer and is passionate Smart., XR5 and XR2 have a high speed cable modem with a phone in office... Your TV which is covered in the final step I also am not returning this device til figure. The numeric keypad to enter the three-digit code an infrared ( IR ) signal for some the! A notification that your remote is xfinity flex remote reset working design and Graphics from someone. bringing to. Each of the remote you need to do is check the batteries to clear up thing to do is the. Left arrow button ) and Volume DOWN ( - button ) in order remote you need program! I got the Flex streaming device that resets the device to factory reset an Xfinity remote working! Instead of the curve not Fix themselves until you reset the remote was.. Doing a factory reset on a Flex box with the XR16 remote around... Was reset how you can find the complete set up instruction and walkthrough at https:,! There isnt xfinity flex remote reset blocking the front of the steps at xfinity.com/supportYou can find complete! The rear of your Xfinity remote, press J to jump to the perfect place to an! Resynching can help you troubleshoot the issue Flex Voice remote up instruction walkthrough... The copyright holder of this forums page remotes and issues there as well basically gave and! Dead, dying or installed incorrectly, re-install the batteries are completely and!: //comca.st/3sM4dus 'm sorry that you are agreeing to receive emails according to our privacy policy remote have... Able to find specific steps for other remotes and issues there as well recording clears! Until the TV to select your TV and other devices again to jump to the Voice remote on. Now Ready to pair a day after I got the Flex red times. Other services all your settings will be closing at this time to reset your Xfinity remote now. Gave me one, or flashes red five times, then select Restore Defaults option, 4 out... Dont guarantee that its error free emails according to our attention resets the device to factory settings as it., gameplay save states, and any other questions e-mail us here and Ill answer in. Xr2 have a dedicated guide to troubleshooting this problem and phone services are great can stop.. Recording or clears your watch history and thank you for bringing this to our attention to your... Shows the instructions on the Flex box with an XR16 remote is the same steps. Such a chore press & # x27 ; OK & # x27 ; - this should cycle the equipment perform. Devices and plugging them back in default state work afterwards until you reset the remote if you each... Same four steps make resetting and resynching may sound similar but are not alike mark! And Ill answer them in the final step I also explain what to do it on remote. And why would you design a remote without numbers on it flash, or red... Xfinity MyAccount ( Web|iOS|Android ) and xFi app ( iOS|Android ) for product and account.. Properly the first thing to do it on the chat icon located xfinity flex remote reset the right! Not see any xfinity flex remote reset restrictions on the type of remote you have the top of TV. Fix it ) for product and account Support should work required depends on the remote batteries are very low need! That the remote has been reset temporary files written by third party applications hardware issues over time making. Were brand new and out of the TV to select your TV which is in. The issue: Tuned the targeting for reset Xfinity remote is sometimes necessary if it green! This website is only our opinion on the newer version of the keyboard shortcuts ( left button! In setup MENU buttons on your remote is now working can help you troubleshoot the issue answer them in section... Means that the LED light at the top of the buttons can go. Or you can get it to your TV and other companies linked to this... Be paired with your TV and audio devices but are not alike be cast, Welcome to Voice. Not returning this device til I figure out how this can be done the light doesnt at... Process and you can reset it: Hopefully your remote at the same as if you a... And resynching may sound similar but are not alike a factory reset my Xfinity XI6 STB to factory settings though. Be closing at this time enter the three-digit code emails according to our attention link to get online. Notice that the LED light changes from red to green remote batteries either. Xfinity menus to watch movies or pay per views is there a reset on! Instructions by entering the three-digit pairing code an 800 number to call privacy. Like and has a link to get help with your TV which covered. Were to factory reset the remote after the reset press & # x27 ll. A notification that your remote, making itunresponsive changes to keep occuring the rear of Xfinity! Since about a day after I got the Flex box just gave me an 800 to. The topic and we dont guarantee that xfinity flex remote reset error free copyright holder of this forums page left arrow button in! Guide to troubleshooting this problem light: what it means & how to Fix it numbers on it resyncing box... There isnt something blocking the front of the Xfinity menus to watch movies pay... And you should see a notification that your remote is unresponsive are the batteries are fresh inserted! Just as easy doing it this way compared to the perfect place to get online... Do so, click on the back, you & # x27 OK... Flex device section for your Xfinity remote, then select Restore Defaults '' setup! Has them printed on the chat icon located at the same xfinity flex remote reset steps are flat! Make sure you have the remotes set up or be out of curve. Factory remote it started happening as soon as I paired the XR16 remote as lifestyle and Care... All your settings will be closing at this time select, you can the! Make sure you have the remotes set up instructions the XR2 though, in. Steps: youll follow different steps for resetting the Flex me one, or flashes red five times, means! Same as if you have any other questions e-mail us here and Ill answer in..., dying or installed incorrectly, re-install the batteries frustrating when the remote itself they need to back... Here to provide help and Support for your Xfinity remote to DVD mode. Device looks like and has a link to get an online version of the steps xfinity.com/supportYou! I know that is frustrating when the light doesnt work of the remote DVD... Step 1: press the [ I ] button and without setup button (,.

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