We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Once a week, a camping night on the beach takes place for outdoor fun under the stars. The Hotel Riu Palace Costa Mujeres is an upscale all-inclusive resort in Play Mujeres, about 35 minutes north of Cancun. There are the ones who actually laze in the river, simply floating along in an inner tube. I got up to see what was happening and heard the report of a .22 caliber pistol about 30 yards down the beach followed by the report of a larger pistol. Each day we were told by staff that it was too windy for water sports, despite several instances where the sea seemed completely calm. Link copied to clipboard! All-inclusive Dreams Playa Mujeres resort is ideal for a family vacation, romantic getaway, or a destination wedding. There are no restrictions on travel for U.S. government employees in Quintana Roo state, which include tourist areas in: Cancun, Cozumel, Isla Mujeres, Playa del Carmen, Tulum, and the Riviera . "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. While the location is quiet and secluded, the white-sand beach isn't quite as pristine, nor the water as turquoise, as those found in the Hotel Zone. The closest major airport to fly into for your visit to Dreams Playa Mujeres is in Cancun, Mexico. For other inquiries, Contact Us. Cancellation/prepayment policies vary by room type and provider. The resorts concierges are always happy to help and can assist in booking one of the many tours and excursions offered in the vicinity. Ive never been shot at before, so it was traumatizing for me and my family. ", He added: "No-one knew what was going on.". Playa del Norte Isla Mujeres is the closest landmark to Dreams Playa Mujeres Golf & Spa Resort. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Share this page. Its safe to say that we never really knew what we were going to come home to after spending the day at the beach and pool. If you want to enjoy the hibachi dining experience start standing in line outside of Fusion at 3 PM on the day that you want to dine. The dress code is casual elegance, so no flip flops or shorts in here. But I don't want to be hit by a stray bullet, either. Chair service wasnt the best, but the bars were so close that it didnt seem to matter. In addition, grab your snorkel gear, as Isla Mujeres has some of the best snorkeling in the Caribbean! If you dont have to go to Mexico look into Turks and Caicos. The waterpark is conveniently located close to restrooms and has plenty of chairs for families and large groups. The hotel welcomes the newlyweds with bubbly, fruit, and flowers in the suite. I absolutely loved the overall atmosphere at Dreams Playa Mujeres! We would like to thank you for your observations and recommendations, please rest assured that your comments have been taken very seriously. Victor in the buffet was very attentive- we made it a point to eat breakfast in his section each day. Our primary goal was to get a chance to relax together as a family in an atmosphere that was comfortable and fun for all 16 of us. Another bonus is that there are plenty of comfortable lounge chairs, some with tables and umbrellas. Mediocre food quality and choices. Use them to keep the outside of your ice-cold beverage free of sand, or to place your cell phone or loose snacks into! My next email is going to be to Unlimited Vacation Club with my attorney to try and get my money back because of the way these resorts are run. The 502-room, upscale Dreams Playa Mujeres Golf & Spa Resort is a family-friendly all-inclusive located along a white-sand beach in the exclusive gated community of Playa Mujeres. Dreams Playa Mujeres Golf & Spa Resort boasts a total of 502 luxurious non-smoking suites and with a private terrace or balcony, daily refreshed mini-bar, rain shower, and a Dreams Box for private 24-hour room service delivery. Thank you for this review, I have 2 children who have to eat a gluten free diet. more. Dreams Playa Mujeres Golf and Spa Resort is a popular all-inclusive resort in Playa Mujeres, Mexico. Each pool has its own swim-up bar. A guest recently reviewed your resort and reported a shoot out taking place on your resort beach. Opened in 2016, the Dreams Playa Mujeres Golf & Spa Resort is a family-friendly property that draws travelers wanting all-inclusive packages outside of the busy Hotel Zone. * If you want to eat at a hibachi table at Fusion, you must make a reservation in person the day of (first-come, first-served). 4.5-star luxury hotel located in Playa Mujeres. I strongly urge you to go somewhere else. In addition, guests enjoy signing privileges in the restaurants and bars at the adjacent Villa del Palmar Beach Resort & Spa. Tennis (guests 18+ only, located next door at Secrets Playa Mujeres) Table games. It was just us, the other guests, and the amazingly attentive Dreams staff. Fans of ancient architecture can also book a tour of Chichn Itz. At Dreams Playa Mujeres we are committed to taking all necessary actions to ensure the conservation and protection of our natural resources and historical-cultural heritage, as well as contribute to the economic and social development of our community in a coherent and participatory manner. The massive 600-room property offers plenty of features, with five swimming pools, swim-up bars six restaurants, and a spa and fitness center. Unfortunately the worst happened a shoot out at the beach , no one explained anything to us and it was terrible to see and hear guests commenting on the incident. We liked the Ocean View pool and Sea-Legs Swim-Up Bar best, for that was the hub for activities like water aerobics and live music. Opening hours: Monday to Sunday from 8:30 to 16:00 hrs. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Our request was granted and the resort even surprised us in that 3 of our guest rooms had an adjoining terrace between one another. A dolphin habitat on-site is available for Dreams and Secrets guests to visit. Budget Travelers: Prices are higher than other family all-inclusive resorts, especially during peak travel times. In short, however, this vacation is a direct reflection of the amazing benefits of family travel as you will soon see! Enjoy an adult-only dinner or afternoon by the pool; our guys headed to the sports bar there one night to catch a game. * They are a socially responsible company committed to the welfare of the dolphins under their care. For this reason, I feel confident in sharing this review as we do have experiences off of which to compare our stay. If you must go to Mexico look at Paradisus Esmeralda in Playa del Carmen. This upmarket eatery allows guests in from the age of 13 and older, but smaller kids are not permitted. Theres no better place to enjoy some us time. 5,787 Reviews . The Playa Mujeres Golf Club is a five-minute drive away. Dreams Playa Mujeres all-inclusive isnt the first kid-friendly all-inclusive resort that weve visited as a family. When I watch the local news (I live in Houston), I see at least one or two shootings every day. more, You seem to have JavaScript disabled. Enjoy free breakfast, free WiFi, and free parking. There were no quick drop-offs, no rocks on the ocean floor, and just enough wave for body surfing! They sent no email, letter under the door or no message on the Sundial daily update on security. We stayed in a Preferred Club Oceanview Suite that had 2 queen beds and a pull-out sofa. * Swimming with the dolphins- a highlight of my kids' trip! The Core Zone includes ping pong, air hockey, an X-box lounge, basketball court, climbing wall, and nightly activities. There are 8 different guest buildings containing a total of 502 suites. This was much appreciated, however, it seemed odd that we needed to provide the reminders. He wrote on TripAdvisor: "Had the most terrifying experience of my life. Review tags are currently only available for English language reviews. It would be just as easy to be caught in the crossfire at a gas station here as it would on a beach in Mexico. A big pro of the resort is that guests don't have to wear wristbands or make restaurant reservations -- a rarity for Cancun. Play volleyball on the beach or in the pool, splash in our waterpark complete with waterslides or play a round of golf or even swim and interact with dolphins. With so many fan favorites like the waterpark, dedicated white sand beach and dolphin encounter, the hardest part will be deciding what to try first. Instead, use these ultimate beach bag tips and head on down for some fun in the sun at any time! When i checked out on Tuesday they did not wany to listen to me about anything. No activity occurred on our property and none of the resort staff were involved in this incident. Kids running free everywhere. Search for Dreams Playa Mujeres Golf & Spa Resort discounts in Isla Mujeres with KAYAK. No one was hurt, no cops or increased security seen. She also gave us the instructions that upon arrival to any restaurant, including the buffet, the gluten-free guest was to meet with the kitchen manager. Yes, Dreams Playa Mujeres Golf & Spa Resort has a pool onsite. Building #6 is home to the Preferred Club Lounge. I may have been spoiled by going to adults-only resorts in the past (where nightlife was part of the fun), but this resort is QUIET after 9 p.m There are some moderately attended shows in the early evening, but by 9:00 it was a ghost town. Guests may choose from ten dining experiences, featuring a buffet, a grill, a fast-casual eatery, six la carte restaurants, and a caf with an ice cream parlor. Additional planning tip: Pool rafts are welcome in the pools and can be brought from home or purchased in the gift shop. Here's a snapshot of what you get: Unlimited gourmet a la carte dining 24-hour room service Guests who would like to enjoy a night out have the option to use The Sip, Savor & See Dining Experience. Retreat to your well-appointed suite with a private balcony or terrace. Some guest suites have access to a private terrace and whirlpool or pool. Other times, it would just be getting cleaned as we were returning back to get ready for dinner. As someone who books trips for people, and obviously have not been to EVERY SINGLE place, I appreciate these super detailed reviews. Their canned response that they just keep repeating. The theater performances did not begin until 9:00 PM each night despite that this is a resort that caters to families with young children. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. Unfortunately I think these things just continue to increase. Each suite has either a pool, garden, or ocean view. Teens will enjoy the Core Zone Teens Club with an arcade, kayak tours, air hockey, and more. Things to Do in Napa Besides Wine Tasting! It was a pleasure to host you during your vacations.It is wonderful to know that you and all your family had a great time with us, thanks for acknowledging our efforts to providing you the best experiences. After all, its your vacation. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. We found the Brazillian style served meats to be too undercooked for our liking. Call the Sun Online newsdesk on0207 782 4368 or email sam.christie@the-sun.co.uk, "It was really relaxing and as soon as the gunshots went off it just sounded like a car backfiring and at that point we saw some staff running to the beach and tourists running from the beach grabbing their things.". Despite that Dreams Playa Mujeres advertises snorkeling, kayaking, and hobbie cats as their water sports options, not once did we get to take part in any of these activities. I am very disappointed that the hotel mangement did not provide us with any information. Please check our partner sites when booking to verify that details are still correct. We picked Dreams Playa Mujeres for its assortment of all-inclusive and multi-generational activities and amenities. Couples: Opt to stay at the Secrets adult-only property next door instead. Id rather be at home and am pissed we spent thousands of dollars to be here. 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