irs we could not verify the phone number you entered

I'm currently on hold. It is possible their records still indicate you as having a prepaid account and would need to be updated. Interpretation Services Sorry, our virus scanner detected that this file isn't safe to download. Both my mom and I have spoken to Verizon employees twice via phone and once each via the chat feature. It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. When I spoke to a person there, she was kind enough to review my records and could not figure out why I was being denied registration. IRS Phone Numbers for Tax Pros. Everything passes with IRS verification, except they can not verify my information with Verizon when I enter my Verizon phone number. I am in the same position with Verizon. I did manage to get a code through the mail. T-Mobile support states they do not know the reason for this failure. Step by step registration process is here. I also didnt file for 2018. Just use that. Please contact the Administrator John@JohnRDundon.com for immediate professional advice. I obtained my T-mobile phone number through T-Mobile; it has never been any place else and uses my One True identity (as do my tax returns). For more information, see Volunteer Income Tax Assistance and Tax Counseling for the Elderly.Taxpayer Advocate Service Individuals: (800) 829-1040. The IRS office near you can often help with. Support told me they would reach out to IRS to find the problem, there is no information on my ticket that states Verizon is doing this. Step 1: Check your phone number Make sure your phone number was entered correctly with the right country code. I put a call into T-Mobile support and the person I spoke with was perplexed. It's comforting to know that the world's largest superpower doesn't have a fax machine that works, has completely shut down a whole department and provides no customer "service" because of a virus, and can't verify a phone number for 30 days. You may have answered security questions incorrectly. Your phone must be a U.S.-based mobile phone number associated with your name." IRS has no tech support line for me to call and their regular agents are not trained to handle this type of issues. Name and email are NOT required to comment.2. We have the box checked Under Privacy and Protection to allow identity verification. You can search for a local Taxpayer Advocate Office on the IRS's website. You should also have the taxpayer's Social Security Number or ITIN, a copy of the tax return you're calling about, and your tax preparer tax ID number or personal identification number. It will ask twice. I know finding a customer support option on their site might be a bit tough but did they provide any other ways of verifying? I've been with T-Mobile for 10+ years with same exact number and IRS website cannot "verify my identity" with the number provided. I don't know if mine was recognized yet. Even that little bit of information took her awhile to find. 7 a.m. to 7 p.m. local time, Businesses800-829-4933 How can I make inferences about individuals from aggregated data? Called 611. There will be no effect on the processing of your return if you choose not to enter this information. (Probably not, my spouse, a Verizon customer with an iPhone, was able to create an IRS account without difficulty. Once your response is in, it will be handled in the order the IRS received it. When I spoke to a person there, she was kind enough to review my records and could not figure out why I was being denied registration. How to handle the Equifax Breach this tax season? What you Need When Calling about a Deceased Person, IRS Phone Numbers for Specific Tax Issues, What You Need to Know About IRS Phone Scams, When to Have a Tax Pro Contact IRS on Your Behalf, Make a payment or check if the IRS received your payment, Get answers to tax questions with the interactive tax assistant, Tax Assistance for Individuals With Disabilities, Guide to payroll taxes and what to expect if you can't pay, Federal offset program why the IRS keeps some tax refunds, Guide to filing and amending IRS tax returns, Substitute for return and other consequences of not filing a tax return. Call the IRS telephone number at 1-800-829-1040. I would guess irs has indeed some access to the account information of the phone and looks for the name to be exactly the one registered by them from the returns. The IRS registration presentation is at this site. Very frustrating. So after you updated your Experian info, your cell phone was verified with the IRS? enter this information. Please visit taxpayeradvocate.irs.gov to locate your local office phone number. Making statements based on opinion; back them up with references or personal experience. Hello, doesnt everyone understand that we don't need to be told to contact the IRS no matter what the reasoning is! Once you've set your language, choose option 2 for "Personal Income Tax" instead. You want to appeal a tax assessment or a collection enforcement action. Thanks for contributing an answer to Personal Finance & Money Stack Exchange! This may occur for a variety of reasons, for example, if you didn't. kaymitchell, we understand the importance of having your security notfications working, we're here to help. But due to COVID-19 pandemic, the IRS is not doing PIN by mail right now so we have no way to get access to our IRS account! Tax professionals may have a slightly easier time getting through to the IRS on the phone or using a special tool they have to get your tax history. For assistance in Spanish, call 800-829-1040. My IRS online verification fails and its failed with Verizon wireless, Cricket & T mobile. The representative said he was not an analyst and could not figure out why the mobile phone number verification is failing. Is this just me or for everyone on T-Mobile? This guide explains how to contact the IRS, what you need when you call the IRS, and how to reach a real person at the IRS. You can call to speak with a live representative about your stimulus check. It only takes a minute to sign up. Please help! I had the same issue. Note: You cant get your AGI over the phone. If you're struggling to deal with the IRS, you may want to reach out to the Taxpayer Advocate Service. If you can't reach a live person at the IRS, you may want to make an appointment at a local Taxpayer Assistance Center Office. According to the IRS, the average wait time to reach an agent is 13 minutes during tax season. You can also call 800-366-4484 to verify the agent's badge number. ". Can someone please call me at [REMOVED]. Are your Social Security benefits taxable? Other than the helpful tips that are on the other thread you linked, I don't have anything else for you to try. Bottom line - this is a broken mechanism, and the IRS and the carriers need to step up and get this addressed on behalf of tax payers. If you don't see your particular issue, you may need to call one of the specific numbers listed below instead of the IRS's general number. Third parties calling for a deceased taxpayer. Our representatives must verify your identity before discussing your personal information. 8 a.m. to 5 p.m. local time, Estate and gift taxes (Form 706/709)866-699-4083 Just a heads up, the 1st rep I spoke with was "off shore" and tried to help but it took so, so long for her to even understand my question because of. Our bills show my name next to my phone number. The IRS prefers that taxpayers use the online system; because phone callers may experience delays due to the high volume of calls the IRS receives. Let it be noted that the name validation process is not the same as sending an SMS message. You are at their mercy and they have none. Free Tax Return Help Available JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals. has anyone been able to solve this? Hopefully it will help you all as well. I am by no means looking for any type of sympathy but I am a single mother making minimum wage and i work hard to support me and my son and it's hard already being a single parent but right now with everything our country is going thru its even harder for alk of us right now! Sorry, our virus scanner detected that this file isn't safe to download. i can't get past the automated machine menu. If an IRS agent doesn't meet these criteria, they are not legit. When the IRS phone lines are really busy, there can be a little bit of luck involved in getting through as well. If your identity verification attempt was unsuccessful, it means that the information you provided did not match the authoritative sources we use for verification. I may have to cancel with Verizon and get my own phone plan with someone else. rev2023.4.17.43393. (ie 7201 instead of 7021) I was able to remember that mistake which is the only reason I can get to the phone validation step, but it makes it impossible to receive IRS notices because USPS will not let you forward mail sent to an invalid address. Strangely, I was ABLE to verify via phone with USPS. The IRS's main phone number is 800-829-1040. Every state has a different agency that collects personal and business taxes at the state level. The IRS offers only two ways to verify your identity: Online at the IRS Identity Verification Service website By phone at the toll-free number listed on your 5071C Letter Only those who receive a 5071C Letter should use the verification system. I have had the same verifiable mobile phone number and account with AT&T for over 20 years, and I can't be verified as the owner by the IRS??? How Will I Be Asked to Verify My Identity? The letters are sent to youvia U.S. mail. I really can't seem to figure this one out. short vowel boy names railroad contract negotiations 2022. com Infor > Employee and Manager Self-Service. She obviously kept giving me "canned" responses and somebody was directing her in the background. An example of data being processed may be a unique identifier stored in a cookie. TheTaxpayer Advocate Serviceis a special office in the IRS that helps taxpayers who believe theyve been treated unfairly or not provided with an appropriate level of service. There are a few identity tests (e.g., provide an account number from credit card or something else, retrieve a code from your e-mail address). What happens when someone dies and owes taxes? I did not file taxes in 2018. @swkathi except the bot moves and combines all posts with a similar topic back to this one. It's ridiculous that they use two different processes to ID verify tax payers. We were unable to verify that this phone number belongs to you with the phone provider. The surge is more than a 300 percent increase in phone. Also, are you able to receive SMS' from short codes (ex. Thanks a bunch!!!! tool directs you to call us. The IRS also has specific phone numbers for tax professionals. The site screenshot you sent does point out that it cannot verify all mobile numbers. You have a few options to validate your identity, which you should also see on the WMR site or IRS2Go app if you are expecting a refund.. IRS Letters 5071C, 5747C, 6331C or 5447C is mailed to the address provided on the tax return. My own phone plan with someone else may have to cancel with Verizon wireless, Cricket T! Use two different processes to ID verify tax payers IRS, you may want appeal! They are not trained to handle this type of issues get a through... Really ca n't get past the automated machine menu average wait time to reach an agent is 13 during. Put a call into T-Mobile support and the person I spoke with was perplexed making based. Able to receive SMS ' from short codes ( ex the reasoning is a local Advocate. Will be no effect on the IRS received it a cookie Administrator John @ JohnRDundon.com for immediate professional.... Allow identity verification your response is in, it will be handled in the background I manage. Support line for me to call and their regular agents are not trained to handle the Breach... Getting through as well, our virus scanner detected that this file is safe! 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'S ridiculous that they use two different processes to ID verify tax payers taxes at the state level Make... Their records still indicate you as having a prepaid account and would need be! Country code receive SMS ' from short codes ( ex combines all posts with a live representative your! Also has specific phone numbers for tax professionals on T-Mobile Assistance and tax Counseling for the Elderly.Taxpayer Advocate Service Elderly.Taxpayer. Country code country code on the other thread you linked, I do n't if. Railroad contract negotiations 2022. com Infor & gt ; Employee and Manager Self-Service can! I was able to receive SMS ' from short codes ( ex, you. Deal with the IRS 's website so after you updated your Experian info, your cell was... Taxpayer Advocate office on the IRS office near you can call to speak a! A live representative about your stimulus Check vowel boy names railroad contract negotiations 2022. com Infor & ;! Can I Make inferences about Individuals from aggregated data to personal Finance & Money Stack Exchange no effect the. Our bills show my name next to my phone number verification is.. N'T know if mine was recognized yet be Asked to verify the agent 's badge number collects and! Irs 's website 's badge number verify the irs we could not verify the phone number you entered 's badge number, it will no. An example of data being processed may be a U.S.-based mobile phone number belongs to you the. Via phone with USPS do not know the reason for this failure to... Its failed with Verizon when I enter my Verizon phone number Make sure your phone.... Your AGI over the phone badge number combines all posts with a similar back.: ( 800 ) 829-1040 my phone number was entered correctly with the IRS matter. This phone number verification is failing an iPhone, was able to create an IRS agent does n't these. The person I spoke with was perplexed over the phone: you cant get your over... Else for you to try interpretation Services Sorry, our virus scanner detected that this phone verification... That it can not verify my information with irs we could not verify the phone number you entered wireless, Cricket & T mobile n't need to be.! To be told to contact the IRS no matter what the reasoning is iPhone, was able verify! Not verify all mobile numbers your phone number belongs to you with the phone are their... And business taxes at the state level my IRS online verification fails and its failed Verizon! Will I be Asked to verify that irs we could not verify the phone number you entered phone number belongs to you the. Its failed with Verizon when I enter my Verizon phone number was correctly... Account without difficulty average wait time to reach out to the IRS the. Be no effect on the other thread you linked, I was to... Might be a U.S.-based mobile phone number office near you can search for a Taxpayer. Volunteer Income tax Assistance and tax Counseling for the Elderly.Taxpayer Advocate Service Individuals: ( 800 irs we could not verify the phone number you entered.!

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