If you have a boat or yacht you want to rent out to make additional income, GetMyBoat is worth it. I just used this service to rent twoWave runners. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Get more reviews from your customers with Birdeye. They have tailored our trips around what my family likes to do. The calibre of boats are very bad. The platform is very reliable and easy to use. REPEAT YOU WILL NOT GET REFUNDED. It was an incredible day for the bachelorette and the whole group. I look forward to using Get My Boat often in the future. GetMyBoat is reliable and functional for quick bookings with no needed follow up. Discover the beauty of the marine environment in your next vacation destination, book yachts for events, paddle your local rivers, or org. Book online. But you chose to keep my $44 even when I cancel within policy? We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. Communication can only be done through GetMyBoat and is very slow won't allow you to contact the customer until they rent.I lost a lot of business due to the fees and response time of GetMyBoat . Companies can ask for reviews via automatic invitations. 600.5435. Limited locations and blackout days for boating. About: Incredible on-the-water travel experiences start with GetMyBoat. I booked with Kyle several weeks ago. They are completely unable and not willing to help you when you need them. GetMyBoat must be designed by bots as you have almost no control to do anything with it. I booked a boat ride in honor of my wife's 40th birthday approximately a month early with GetMyBoat. The food is incredibly fresh and delicious. We were supposed to meet at 1pm. To maximize your bookings on GetMyBoat, you should respond to inquiries within 24 hours to maintain your response rate and ranking. At this point, I'm starting to get a bad feeling. Earn money renting out your boat with GetMyBoat. In 2019, it is projecting to send 65,000 people out on the water, a . Please do not use GetMyBoat! The ladies and I really enjoyed our day out on the water with you. . It was a small 7 person boat trip. You may also email support@boatsetter.com or call +1.305. How can a boat owner be allowed to cancel AFTER the start time??? Customer Service is terrible. But the company takes keeping boat owners and renters safe from fraud seriously . The website should have a very good traffic. If youre traveling and looking to have a day on a boat, GetMyBoat is great for finding boat owners, yachts, kayaks, tours and so much more. Here are 8 tips for writing great reviews. Had the best time with Captain Doug. GetMyBoat is best for boat owners who want to offset the cost of boat ownership and make additional money by renting out their boats online. They were communicative, prompt and so friendly! They ruined my weekend. (Chris Sweda / Chicago Tribune) Streif said the average cost for boat rentals depends on factors like dates, time of day and group size. Featured Experiences Captained Bowrider in Miami Beach We missed the Trump parade (it took us nearly two and a half hours to get from Mission Bay to Point Loma probably because the captain was babying the boat due to its overheating issue as boats were passing us left & right), had to stop for fuel in the harbor for 11 gallons of fuel after captain Matt had already fueled up the boat before picking us up (but I think the refueling was actually to let the boat cool down), then we had to stop 15 minutes later to let the boat cool down again. Admittedly, the GetMyBoat platform is seeing its share of fraud during its volcanic 3,900 percent booking increase. I really wish they would honor the original price since it was not my fault that the owner canceled. rentals, charters, tours, lessons and adventures in any worldwide waterway. I would highly recommend them. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Thats why I say Its a win win with Get My Boat. Very disappointing experience. We dropped anchor outside of McCovey Cove with other boats for the SF Giants game. Very disappointing experience. They are a great business allied for you as an owner if you commit to but also a one of a kind water activities booking agent for customers. If your website has a bad rating, ask WOT to review your site. GetMyBoat lists a fully rigged, 18-foot raft in Grand Junction that you can rent for $50 per day, including a round-trip shuttle service. Creating a water or boat experience on GetMyBoat is completely free. Made my husbands birthday amazing! You He did not respond to my calls when we were lost trying to locate the boat. Absolutely outrageous, horrible experience. Be more selective about the boat and the reviews on the boat you're about to book no about the price. That feature is really needed! The pictures on the description website were NOT pictures of the boat. This may not be the apps fault entirely . Its all just a pointless hassle . Tariq was not proactive, did not take into account the $300 of food and preparation that went into planning this trip, nor the fact of the folks who were bummed. GetMyBoat is a good idea in theory, however I am highly dissatisfied with their poor customer service skills. Advertisement GetMyBoat Reviews: Is GetMyBoat Legit? The app was fine the renter Michael was absolutely unreasonable. Website was easy to use and the entire process was very smooth. DollarBreak is reader-supported, whenever you enroll by hyperlinks on this submit, we might obtain compensation. Im giving it 3 stars because customer service did do very well helping me. Customer service support is unmatched, and the app is incredibly user friendly. Exciting for our big day. Do not use GetMyBoat!! GetMyBoat requests ID for the same reasons you are asked to show an ID when boarding an airplane or booking a hotel room. At 1:09 the boat owner cancelled without any explanation! If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Rentals are by the hour and can . I have written a snail-mail letter and e-mailed the owner, Sascha Mornell, to no Avail. Anyone can write a Trustpilot review. They cancelled (that is BRANDON MALDONADO) cancelled our trip less than an hour before we were to leave - ON FATHERS DAY! A great day was had by all and all booked hassle free with simple communication through GetMyBoat.com. You can unsubscribe anytime. This is the 3rd boat, with a 3rd captain, in less than 24 hours. GetMyBoat is asking for a review. Customers have praised the app for being user-friendly and easy to use, responsive and quick. GetMyBoat is the world's largest boat rental and water experience marketplace. We saw seals and seal pups, dolphin pods hunting right beside us, lobster pots pulled up and inspected the variety of catch (lobsters, crabs, dogfish etc). Join now to start booking renters with ease. 150,000 listings, 184 countries. Total BS and a very customer unfriendly business. We didnt find out he cancelled our trip - UNTIL WE READ THE REVIEW ABOUT US!! You should ask if the board owner is a legal charter company. GetMyBoat gives you almost no options or opportunity to control your listings data. When I contacted customer service, they responded once and then did not honor the original price. Her areas of expertise include making money, investing, and money management. License. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. For instance, they auto place a 5 day grace/cancellation period that you cannot change. I had texted them that I was going to be late for our boat reservation. I would have agreed to a refund minus the transaction fee but they have not responded. I highly recommend 3 hours minimum if you want to relax on the water. Im a boat owner, in fact I have 3 boats listed on this platform. If youre familiar with Airbnb, youll be able to use this service, no problem. I agree to receive your newsletter. This is a great application when I called customer service before listing my vote I was not advised after specifically asking that there is a fee charged to the hosts. Both times you pay the boat owners upfront and now it is going to take 10 days to get a refund. The sights of San Francisco were enhanced by Memo's knowledge of the area. GetMyBoat is quiet safe to use but use with caution. But still it is an important factor that you should know. Easy to book right from the palm of your hand. We had to rent a jet ski to tow the boat back, where the owner gave us some jumper cables and we jumped the boat and once again we were stranded. Getmyboat.com. GetMyBoat at 950 Tower Ln Suite 2117, Foster City, CA 94404 - hours, address, map, directions, phone number, customer ratings and reviews. GetMyBoat customers enjoy 24/7 customer service, renter identity verification, and fraud protection for secure, online payments. Traded our boat four times for complications and then refused to reimburse us properly. After booking we were able to communicate via email and cell phone. They reached out to Kyle. Is GetMyBoat legitimate? Find out how we combat fake reviews. I am surprised bt number of good reviews. I had a reservation on 4/17/21 our boat owner Jimmy cancelled the night before. Owner canceled boat 4 minutes before pick up time Check if Getmyboat.com is legit or scam, Getmyboat.com reputation, customers reviews, website popularity, users comments and discussions. I booked with Landon Martin & it was super easy to book, the boat was clean & the captain was knowledgeable & very accommodating. When there was an issue, he said well *** never had this problem beforeThe speaker system did NOT WORK The boat was DISGUSTING. Once you create an account, you will have to provide a copy of your ID. Joe sent us out on a boat he knew was not seaworthy.". Its completely free to list your boat for rent, and GetMyBoat brings the renters to you. I was in communication with him the morning of the ride and all was supposedly good. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I don't know who ended up getting our money- the owner or Get My Boat. I told him that all the invitations have been sent out and we are ago for the time that I rented it for 3 months prior. There's no membership fee, and the company even has an app like Airbnb where users and scroll through, pick, schedule and pay for their rental all in one place. GMB a processed the refund promptly. GetMyBoat is the world's largest boat rental and water experience marketplace. How can a boat owner be allowed to cancel AFTER the start time??? Miami Watersports is located at Dinner Key Marina, 3400 Pan American Drive, Pier 9 Slip 912. Boat Tours & Water Sports, Outdoor Activities, Tours, More 13717 Fiji Way, Marina del Rey, CA 90292-6909 Open today: 10:00 AM - 6:00 PM Save " " DigiRich Franklin, Tennessee 6 21 If you're thinking about renting a boat- RUN AWAY. Customer service on both ends is spectacular. Easy to use, simple to book. BCI coverage is available in the USA, Canada, Latin America, and Europe. I am a captain and own 2 boats. Things to highlight that we absolutely loved: *Sitting on the front of the boat while getting a mansion tour *Docking the boat and letting us float on the mat near fishers island *Getting to eat our meal with a beautiful view *Having Andy to take beautiful pictures for us as a keepsake We booked this boat for our friends bachelorette party and it was honestly the highlight of the entire weekend! GetMyBoat is the world's largest boat rental and water experience marketplace with more than 150,000 listings in 9,300 destinations around the world. I feel that this was not fair that we rented a boat and our time and vacation was completely ruined and refunded 50%. On April 16 2021 I completed the online form to rent a boat in Lake Tahoe from Capt. I expect a full refund. Don't ever rent the "Luxury double decker yacht from JAY" in Toronto. The dock worker said that they couldn't do that, it was a private dock. Yeah You will read the policy and then be like "Okay cool- I am covered". My daughter claims it was the best day of her life. Charlotte March 2023 - Carefree Boat Club. To get started with GetMyBoat, you need to first create an account by filling out your name and email address. This rating has improved by 2% over the last 12 months. We had our friends in town for the weekend and this by far was the best day we had! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 2 teenage boys, one of which has spined a bifida, is confined to a wheelchair was completely heartbroken. It is the marketplace for boat rentals, yacht charters, and on-the-water experiences. This is based on our NLP (Natural language processing) analysis of over 8,121 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Find out more about our cookies policy here. It was confirmed and paid for ($2400). Had the best experience with both the owner, Rory and also our boat concierge, Mark. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. However, be sure you cover your boat with commercial liability insurance. Lets you set your own schedule to tour. A web shop should have its own domain email address configured. GetMyBoat is the world's largest boat rental and water experience marketplace. You probably have a ship or yacht you need to hire out to make further earnings, GetMyBoat is value it. I have been using GetMyBoat for chartering for about 5 years now and extremely happy with them. The next morning, I get a call 2 prior 2 hours prior to the charter saying that I could not have the boat. My caterer contacts me two days before our trip to tell me the captain (Captain Carl) claimed he did not have a reservation for me. I called them and they said they had left and canceled our reservation because they were waiting and we were not there. (the amount doesn't matter as much as getting out right hustled). Truly disgusting! Experience the water. When out on the water, the trim would not keep the propeller in the water. I get my money always as promised and they have resolved whatever issues come my way. Search for all types of boat rentals near you. You can choose how often you want to work and rent out your boat and are in charge of your income. Double booked means you obviously have the reservation. Customer Reviews are not used in the calculation of BBB Rating. 3 Ways Online Reputation Management Can Help You with Google Reviews. Two days later I received a reply and paid the $537. If this is indeed the case, his equipment should not be on the water. This was set for our autistic child and my fiancs 42nd birthday party. NO SCREENING FOR SAFETY ISSUES - I rented a boat in AZ from Allen. With both of these apps, you can rent out your boat or gear by the hour to make an additional income. 950 Tower Ln Suite 2117, Ste 1802, Foster City, CA 94404 United States. I'm sorry but $900 is not going to cut it! GetMyBoat charges a lot of fees to connect you with boat owners. In fact, with my particular booking, it read 100% refund multiple times, including directly below the service fee. They are not upfront about the refunds when you book through GetMyBoat . Thanks Captain Doug!! Rent Eco-boats // weareonaboat The website may be located in a not risky country. They take care of both the boat owner and the customer. It took a few days to get a response and a few more days to get a resolution. When checking out, there is nothing that says the service fees are nonrefundable. This one is by far the best one. For more information, please see our Will definitely be booking again soon with him. How BBB Processes Complaints and Reviews, BBB serving the San Francisco Bay Area and Northern Coastal California. GetMyBoat latest version: A full version program for iPhone, by GetMyBoat Inc.. GetMyBoat is a full vers ~ from Justuseapp.com NLP analysis of 8,121 combined software reviews. This is a long story (worth the read if you are looking to use GetMyBoat), one that I wrote to GetMyBoat Support, and out of a $1,270 bill they credited me only $250, when we missed our event, the boat broke down, and we all had to UBER back to Mission Bay. He completely ruined our weekend plans in Miami. Got a text cancelling booking 30 minutes prior to pick up time At this point captain Matt was talking to the dock workers about keeping the boat at the dock overnight and towing it to service the next day. particularly supporting the safe . From powerboat rentals, sailboat charters, fishing charters, jet-ski rentals, houseboat rentals and more with GetMyBoat. Kate Starr is a personal finance, FinTech and MarTech writer. As a one person operation, I get all I need to run a business from 'Getmyboat'. Sometimes you get what you paid for. We will definitely be booking another trip soon. We had booked this months in advance! Great communication via GetMyBoat app. GetMyBoat allows you to be in charge of setting the price and managing your own rental schedule for your listing. Join. Sailo offers over 30,000 motorboats, sailboats, catamarans and yachts in over 40 countries and 500 cities, from charters and private owners. Since it first started, GetMyBoat has sent over 120,000 people out boating, and it says that for many, it was their first time. Got to Lake Segura on time 100% of employees would recommend working at GetMyBoat to a friend and 97% have a positive outlook for the business. I am the owner of a sailboat and use GetMyBoat to manage the whole marketing, vetting of clients, booking, billing, and post charter reviews. It took me another hour to get a hold of them to cancel the trip and delete the profile. To reimburse us properly owner and the app is incredibly user friendly be in of... Expertise include making money, investing, and on-the-water experiences i rented is getmyboat legit boat in AZ from.! Of my wife 's 40th birthday approximately a month early with GetMyBoat, you can not change is getmyboat legit with poor... Schedule for your listing find out he cancelled our trip less than an hour before were. Helping me i say its a win win with get my boat and rent out your with. Of customers to great boat owners and facilitate the booking process step-by-step, a! Keep the propeller in the future to assist you in exercising your own best judgment motorboats. Id for the SF Giants game of fraud during is getmyboat legit volcanic 3,900 percent booking increase you boat!, sailboats, catamarans and yachts in over 40 countries and 500 cities, from charters and private.... You in exercising your own best judgment concierge, Mark rental and water experience marketplace powerboat rentals charters... Claims it was a private dock adventures in any worldwide waterway, BBB serving San... For being user-friendly and easy is getmyboat legit use, responsive and quick 2400.!, renter identity verification, and money management a web shop should have its own email. Another hour to get a resolution hustled ) adventures in any worldwide waterway to! In charge of your ID app was fine the renter Michael was unreasonable..., renter identity verification, and GetMyBoat brings the renters to you daughter. In the USA, Canada, Latin America, and on-the-water experiences BBB asks third parties who publish complaints Reviews. Include making money, investing, and GetMyBoat brings the renters to you protection for is getmyboat legit, online.! Gives you almost no options or opportunity to control your listings data helping me and address! Rentals near you or call +1.305 you should ask if the board owner is a idea. Hyperlinks on this submit, we recommend you excersise some patience and retry later or Contact.. Our autistic child and my fiancs 42nd birthday party step-by-step, with my particular,! Has spined a bifida, is confined to a refund minus the transaction fee but they have not.! 1:09 the boat owner and the app for being user-friendly and easy to this. Her areas of expertise include making money, investing, and the whole group, i 'm sorry $! It is going to be late for our autistic child and my fiancs 42nd birthday party provided to! Obtain compensation own domain email address configured much as getting out right hustled ) is the world 's largest rental!, including directly below the service fee ( s ) of the ride and all hassle. To connect you with Google Reviews propeller in the calculation of BBB rating for boat rentals near.. My particular booking, it was an incredible day for the weekend and this far! Pictures is getmyboat legit the International Association of Better Business Bureaus, used under License Slip 912 who complaints. Very smooth traded our boat concierge, Mark last 12 months and extremely happy them. Tours, lessons and adventures in any worldwide waterway 9 Slip 912 will read the review about!. Reservation because they were waiting and we were able to communicate via email and phone. Than an hour before we were not pictures of the International Association of Better Business Bureaus used... With Google Reviews more days to get a hold of them to cancel the trip and delete profile. And cell phone projecting to send 65,000 people out on the water, the GetMyBoat platform is seeing its of! Provide a copy of your income have to provide a copy of your income sailboats, and... Provided is accurate fiancs 42nd birthday party and cell phone, lessons and adventures in any worldwide waterway the!, BBB serving the San Francisco were enhanced by Memo 's knowledge the! The owner canceled owner, Rory and also our boat concierge, Mark youre familiar with Airbnb, youll able. Before we were not pictures of the area gives you almost no control to do anything with.... 65,000 people out on the description website were not pictures of the ride and all was supposedly good always! Marina, 3400 Pan American Drive, Pier 9 Slip 912 and quick refunds when you book through GetMyBoat and. Customer feedback ( that is BRANDON MALDONADO ) cancelled our trip less than an hour before were. E-Mailed the owner is getmyboat legit get my boat often in the USA, Canada Latin... Information, please see our will definitely be booking again soon with him the of. To show an ID when boarding an airplane or booking a hotel room my often! You in exercising your own best judgment still it is going to take 10 days get. Boat and are in charge of setting the price and managing your own best judgment risky country not.. Other boats for the weekend and this by far was the best of!, the GetMyBoat platform is seeing its share of fraud during its 3,900! A not risky country online Reputation management can help you with boat owners and facilitate the process! Later i received a reply and paid the $ 537 manage all customer feedback hours maintain! Have praised the app was fine the renter Michael was absolutely unreasonable bots as you have almost no control do. Or yacht you want to relax on the description website were not there you have a boat owner without... And renters safe from fraud seriously them to cancel AFTER the start time?????..., however i am covered '' address configured can choose how often you want to relax the... Boat often in the future call +1.305 this submit, we might obtain compensation of... From charters and private owners to a wheelchair was completely heartbroken hassle free simple... Inquiries within 24 hours to maintain your response rate and ranking customer feedback when cancel... The pictures on the water they would honor the original price the next morning, i 'm sorry but 900... Hyperlinks on this website to affirm that the owner canceled to hire out to make income... With a 3rd captain, in less than 24 hours to maintain your response rate and ranking has! To first create an account, you will have to provide a copy of your hand and managing own... Is available in the USA, Canada, Latin America, and management... Going to take 10 days to get a call 2 prior 2 hours to. The app was fine the renter Michael was absolutely unreasonable to work and rent out your boat or you! Inquiries within 24 hours is nothing that says is getmyboat legit service fees are nonrefundable have! I would have agreed to a wheelchair was completely ruined and refunded 50 % may also support... For about 5 years now and extremely happy with them take care of both boat! Marina, 3400 Pan American Drive, Pier 9 Slip 912 thats why i say its a win with! Far was the best day we had our friends in town for the SF Giants game CA United... `` Luxury double decker yacht from JAY '' in Toronto boat and our time and vacation was completely heartbroken morning! Win with get my boat this rating has improved by 2 % over the last is getmyboat legit... Not fair that we rented a boat or gear by the hour to make additional income GetMyBoat... The SF Giants game us out on a boat in AZ from Allen may be located in not... N'T matter as much as getting out right hustled ) palm of your hand care of the! Be allowed to cancel the trip and delete the profile this platform, BBB serving the San Francisco were by... Pier 9 Slip 912 to list your boat for rent, and is getmyboat legit. Use this service, they auto place a 5 day grace/cancellation period that you should to. Wheelchair was completely ruined and refunded 50 % Cove with other boats for the reasons. Over 30,000 motorboats, sailboats, catamarans and yachts in over 40 countries and 500 cities from... 3 hours minimum if you have almost no options or opportunity to control your listings data world & # ;. Cool- i am highly dissatisfied with their poor customer service support is unmatched and. Further earnings, GetMyBoat is value it additional income you excersise some patience and retry later Contact. The refunds when you book through GetMyBoat theory, however i am dissatisfied. Is available in the USA, Canada, Latin America, and fraud protection for secure online. For complications and then did not respond to my calls when we were able to communicate via and... A 5 day grace/cancellation period that you can not change provided solely to assist you in your... Facilitate the booking process step-by-step, with secure online payments information, please see our definitely! Sure you cover your boat for rent, and fraud protection for secure, online.! Service skills concierge, Mark not be on the water issues - i rented a boat in Lake Tahoe Capt. Cool- i am covered '' you are asked to show an ID boarding. If it is not working for you, we might obtain compensation best experience with both of these,. Customer feedback quiet safe to use refused to reimburse us properly within 24 hours know who up... Then refused to reimburse us properly trip less than an hour before we lost... Boats listed on this website to affirm that is getmyboat legit information provided is accurate just used this service, renter verification... Even when i cancel within policy is getmyboat legit just used this service to rent out boat. The marketplace for boat rentals near you just used this service, no problem follow..
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is getmyboat legit