bhldn customer service

She refused to look up the tracking number to see the dress was already delivered to their warehouse and told me my only solution was to purchase a 2nd dress while I wait 3-4 weeks for my exchange to process then Id get my money back from the first dress. Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. Customer Experience Management: leads and empowers the team to drive . I call and the person informs me that they tried to charge the account multiple times, giving me the dates through the past 3 months, and one time it got approved and was ready to ship and then when they went to process the charge again it was declined and then declined another time, which makes little to no sense, I know. Telephone Number: +1 (888) 942-4536 Email Address: support@bhldn.com. It has been over 3 weeks and the tracker hasn't updated since the day i placed my order. I had originally gone to the store to try on and order my dress. The women working in the physical store were great, but the people who run the customer service and gift card over the phone were rude, dismissive, unhelpful, and ultimately unkind. I was told my dress was low in stock at the store so I was worried about not getting the right size. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. Affiliate disclosure: Hotdeals.com uses affiliate programs for Sharing my experience here a little out of frustration and in case it helps others. Customer Experience. If you're on a tight budget these days, then you should definitely check out Bhldn Gives You A Free Gift With Every Purchase. Once you have placed your BHLDN order at your website. I ordered the items in october and only now have I recieved a refund. The fabric is obviously not the best (compared to let's say a 2k+ dress fabric) but it doesn't look cheap either. An understated word with significant meaning charmed us. Now they wont let me send back and say they dont do returns labels. BHLDN is a multinational company founded on 2011 with its headquarters located at Philadelphia, Pennsylvania, U.S BHLDN has the following subsidiaries: Subsidiary. Many consumers are unable to pose their problems on the ground due to geographic restrictions, therefore, currently the best approach for them is BHLDN online customer service. If you do not see the Cancel Items option in the order details, that indicates that we are unable to process a cancellation. Stuck with the low quality earrings that were way overpriced. Do you want to get Bestseller All Customer Love as low as $50 on BHLDN? A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. I called immediately and the customer service rep told me he saw absolutely nothing on his end to indicate the order was anything but active. This includes leading a store environment that is engaging and inspiring through ownership of floor supervision, driving sales, and protecting a balance between service and tasking. The mail will tell you new promotions and new items. Tip for consumers:Do not buy a dress from here unless you dont mind not knowing when the dress will actually get to you. I just received my first ever purchase from Bhldn and I am pleasantly surprised! In April 2016, BHLDN launched the party dress series, providing dresses for special events. Customer Experience She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. It's just not worth the money and hassle. It goes against our guidelines to offer incentives for reviews. Beware of purchasing from here. I have pictures of my amazing shoes with the beautiful presentation, unfortunately this website doesn't seem to support picturessorry! Don't miss this chance! Ireallyhatesquirrels. I purchased a dress after trying it on in store, but as soon as I received it I knew it wasnt THE one. All depends on the methods of returning. I ordered my dress over 3 weeks ago and haven't been updated and customer service are not replying to my emaille. Yuna helped me out today and was absolutely wonderful. At the start, the customer service representative was helpful. You can check your BHLDN order status just entering the BHLDN tracking number. The estimated total pay for a Customer Service Associate at BHLDN is $19 per hour. Many users have picked the items and check out. I loved my experience at this store and this review is not a reflection of the store or of the dresses, rather a review of my experience attempting to exchange my dress for a different size. Somehow, BHLDN offers you with promos, few Percent off on shipping (such as 75%, 60%, 25% so on), and coupons codes. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. I called back the next day (now my 3rd customer service call) and was told that the E-gift card was processing and should be to my email within 2 hours. While I was on hold, she put in an order for a dress without confirming any information with me. BHLDN accpet a lot of payment methods, for example, credit cards, gift cards, and cash when you shop in a physical store. BHLDN ranks 360th among Wedding Dresses sites. BHLDN are refusing to honour that or even provide any sort of discount. So like an idiot I ordered again this time my package was lost. Suggestions, trending searches, and preview results will populate after the search button. For existing furniture orders, call 800-732-2306 (8AM-10PM ET, Monday through Friday, 8AM- 5PM ET on Saturdays). Your browser does not have JS enabled, you are still able to browse the website but you won't be able to access advanced features such as editing or logging in. enhance your experience. Bottom line: it may be helpful to ask them for a name whenever you talk with someone on their customer service line (per management today, they will only give you their first name and last initial, but this may be worth it just to have proof, as that seems important), to talk with multiple people if you are trying to return an item within the window and are told you cannot for ANY reason, and/or to go the paper trail route via email. BHLDN consumer reviews, complaints, customer service. Customer Experience. I placed an order end of April, delivery lead times on their website said 7-10 business days and mid-May, having not received any updates on my order I chased and was told the item was on back order until the 3rd June, so nearly 2 months after placing my order! Call 800-309-2500 and we'll be happy to help! BHLDN, based in Philadelphia, Pennsylvania, is owned by Urban Outfitters and is a sister brand of Anthropologie. You just need to follow these tips. Prom season is here, and you deserve to look and feel amazing for your big party! Many users have picked the items and check out. You can also see your tracking information in your Order History. They suck so bad. I called again (now Friday afternoon) and was told that the 2nd representative I spoke to had issued a classic, plastic gift card (to my old, incorrect address) instead of an E-gift card. Customer service at BHLDN is very bad. The first time was during their sneak peek, pop-up trunk show event. I wait a week and have no dress still so I call again and the customer rep says that unfortunately they have no control over the vendor and the dress was supposed to ship out on Friday but missed the cut off of stock they had and was now back ordered until May 15th. Do they have a contact us page? Rude customer service but in the end I love my dress. 118 reviews of BHLDN "So on the search for my wedding dress I made an appointment to try dresses on at BHLDN. I cancelled my order yet they still sent it arriving 3 months later. She told my daughter she only BHLDN owns many famous mid-morning fashion designers, including Tracy Reese, Catherine Deane, and Fleur Wood. AnthroPerks members enjoy free shipping on all orders $50+ every single day. Only after elevating it to their home office did I received the gift card midday Tuesday (5 days after it was originally promised). ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BHLDN Customer Service. I am quite upset and will never shop there again. You can also contact through their social media pages. Here is their return policy: I decided to call the original BHLDN store that I purchased the dress at and the women working there were appalled with the outcome so far. I am waiting with blind faith that somehow I will get my refund Side note, customer service number is disconnected. Shop Women's BHLDN Size L Wedding at a discounted price at Poshmark. It's clear as day they haven't had any training and are completely incompetent at their jobs. When checking the refund email i found out they have split my refund in to 2 separate bills and charges me $75 dollars each. Beware of supposedly free reruns, it may be too good to be true. When you receive an email from the BHLDN customer service, you can track your BHLDN parcel by logging in into account. I live in a HUGE apartment complex with several different buildings, so when UPS noted they left it at the "front" door-I assumed it was the concierge-Well BHLDN is not taking responsibility nor UPS and I am out my beautiful dress and money. Supervisor was so rude on the phone! Especially if you are from the UK. 9 easy pieces, dozens of looks, endless inspiration. And all the saleswoman After combing their website for months, I was so glad they opened a NYC location. The representative asked if they had the dress in stock, did I want it? Become a verified brand rep for BHLDN and amplify your brand's voice on Knoji. Big money-saving time with BHLDN Promo Codes on January. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. Avoid at all costs!!! First they mislabeled the dress, so the tag was right but the dress in the bag was wrong. Customer Experience. BHLDN parcels are customer friendly. Ordered a bridesmaid dress from here -- quality of the material was really not good. You try to avoid the hurdles that have to be faced when going to market. Posted: March 12, 2023. Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. BHLDN at 766 Brackbill Rd, Kinzers, PA 17535 - hours, address, map, directions, phone number, customer ratings and reviews. So you have to mention the reasons for returning the parcel. So sad the customer service has ruined my experience with BHLDN because the dresses are beautiful. BHLDN has insane and terrible ordering and shipping policies and their customer service is the absolute worst. Due to circumstances beyond my control I was not able to return it within the stipulated time so I asked for a credit. The latest review Customer service was posted on Dec 16, 2016. I am not sure why people are so damn mad on that thing, my wedding dress was just fine and I am completely happy with everything being done there, thanks for letting me know all that anyway. WOW we went to another bridal shop in town awful. Their online reviews are full of people who had the experience. Browse Dress & Attire prices, photos and 736 reviews, with a rating of 4.3 out of 5. . Every design is available just on one click. Posted by 4 days ago. If you aren't, we are happy to accept your return or exchange; please keep in mind that merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks. To send us a private or direct message, like @Anthropologie on, request an in-store or virtual appointment. In 2011 on Valentines Day, they took their start-up with the online website. Customer, beware! Not to be a Karen, but Im really shocked that a somewhat high end retailer like Anthro has customer service this bad! And you can also enjoy many discounted items when the season changes. If you are not satisfied with your purchase, please let us know so we can help. The estimated base pay is $18 per hour. I called again (now Friday afternoon) and was told that the 2nd representative I spoke to had issued a classic, plastic gift card (to my old, incorrect address) instead of an E-gift card. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. They misrepresent what items they have in stock and don't inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a size 12). They are providing 24/7 service to you. Disgusting customer service, disgustingly misleading customer practices. You can also reach via their contact phone number: 888-942-4536 Additionally, additional information can be found on customer service page and FAQ page. Then you can go to the Order History, enter your BHLDN order tracking. Absolute disgrace. "Jessilyn" strapless tulle skirt wedding dress with floral embroidery. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. GO TO bhldn.com Overview Contact Info Coupons FAQ Customers About BHLDN If you want to return the BHLDN gowns, you specifically go to the returning gown link located in the return policy section. A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. Knoji is a social discussion platform that's 100% free to use. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. I've even tried getting in touch with them through their social media accounts and I continue to get ignored. I had the dress on for less than 5 minutes in my bedroom and checked it for dirt/dust/debris before placing it back in the bag. So, please consider only five business days for your BHLDN delivery. I checked the tracking and it only reported that the item was delivered to the agent. Brands guarantees that customer service will always be in place with the best sincerity. I was also informed there was nothing else to be done. Just remember to use Bestseller All Customer Love as low as $50 when you shop on BHLDN. To online shopping lovers, it's time to save big right now. She then put me on hold for 10 minutes while she went to check stock. This sub talked about BHLDN's strict 30-day return policy in the past, but the vague language around it made things really confusing. Claim your profile to access Trustpilots free business tools and connect with customers. Position: BHLDN Senior Stylist Full-Time. They dont require a signature and just dump a high value package on your "front door". I have a tracking number that says my gown was delivered to them yet they refuse to exchange it. Terrible Company. Truly the most appalling customer service I have ever experienced. MORE+. Inspired by the Dutch word for? Anyone can write a Trustpilot review. Each customer will be highly valued at BHLDN! Description: This airy chiffon maxi has a ruffled sweetheart neckline and an open crossed back accented with a self-tie bow. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. Contact us via chat, 24/7! In order to ensure that I had a dress for this upcoming wedding, I then had to purchase a new dress (now putting me out over $400 in total) and wait to hopefully be reimbursed once I received the gift card. 3 weeks I'm chasing them and paying for the international call to the US, and ended up paying a surprising 86 pounds for costumes as it got stuck there without my knowledge! I have absolutely no way to know if the package was delivered back correctly. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. BHLDN's customer service has been so disappointing that I will not be returning in the future, although Anthropologie used to be one of my favorite stores. BTW, here is a screenshot to prove that my account was charged for $316.35. Average salary for BHLDN Customer Service Associate in Houston, TX: [salary]. Fast delivery, full service customer support. Minneapolis, MN. Plus, you don't have to pay for shipping the goods MORE+, Big money-saving time with BHLDN Promo Codes on January. BHLDN customer support is available for you 24/7. What am I supposed to do with that when I ordered my dress a month ago and it apparently is already in the mail? Don't miss this chance! I called customer service and the manager made an exception and retroactively adjusted the price so I could get a refund on the difference. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When you receive an email from the BHLDN customer service, you can track your BHLDN parcel by logging in into account. Discuss the issues you have had with BHLDN and work with their customer service team to find a resolution. - 2 of 4 dresses shipped with stains After several calls requesting a store credit and speaking with managers in customer service it was denied. They don't stand behind their products. No one will reach out to you. Everywhere else I have looked was $500+. To write a complaint about BHLDN and get an answer from the officials of BHLDN, Complaintsboard.com's objective complaint writing and answer providing system can be used. now on the site, but when I contacted customer service they are like no we don't have them. Customer Experience Management: leads and empowers the team to drive sales through personalized service and elevated styling and outfitting recommendations; utilizes service indicators to reinforce a selling culture, initiatives, and to achieve strong conversion. I contacted bhldn to see if I could get the shipment delayed or intercepted and sent to the store instead and received the most incredibly incompetent and useless customer service I have ever encountered. BHLDN is an American women's clothing retailer that specializes in wedding dresses, bridesmaid dresses, bridal accessories, and wedding dcor. I would not recommend buying a dress from this place. She then attempted to collect payment for the dress and told me a new dress would not be sent until I paid or sent back the incorrect item, which is illegal as per the FTC 'The law allows you to treat unordered goods as a gift. And trust me when I say, there is a 98% change you will need to exchange unless you are a six 2 and ordered a size 6. You are able to get a free shipping promo code here. I wanted to share with everyone my gamble and ended up with a refund. BHLDN does not accept returns after 30 nor will they give you a credit. Follow to get BHLDN's best codes & discounts. BHLDN could not care less about their customers. To reach out to the customer support department at BHLDN by Anthropologie, call 1-888-942-4536. Posted: February 26, 2023. Average BHLDN Customer Service Representative hourly pay in the United States is approximately $12.02, which is 17% below the national average. The women working in the physical store were great, but the people who run the customer service and gift card over the phone were rude, dismissive, unhelpful, and ultimately unkind. After ordered, the status was changed to "backordered" and shipping was changed to 4 weeks, meaning it would arrive after my wedding. An issue I have never experienced with Bank of America ordering from far sketchier websites. While were unable to make changes after you've placed your order, you do have a short window of time to cancel items from your order before they begin processing. Find out how we combat fake reviews. 65 reviews of BHLDN "OH MY!!! I waited another 8 with no luck. 149 reviews of BHLDN "I had a fantastic time at BHLDN on the Upper East Side. Merchandise must have all tags attached and be returned in original packaging. Then you will know where is the store near you. Save with unbeatable savings with BHLDN promo codes and coupons for January 2023. I ordered my wedding dress from this company. Customer service does not care. And so began, BHLDN (pronounced beholden). I finally got my refund. The BHLDN order delivery is varied upon the timing of the order placement, the final destination of the parcel and also if the ordered item is stocked-in or not. Do not buy from this company. If you can, avoid this brand and their customer service. 5. level 2. HOWEVER, if you need to exchange in store-- YOU CAN"T.. you can only return and repurchase. Feel totally conned. They got your money and give you a crappy product. More posts from the weddingplanning community. Would ask is if we were saying yes to the dress! When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. Customer Experience. Write a review Sign in. So, you can send them an email on the given address to get to know about your BHLDN parcel. Feels so scammy. This place is an absolute SCAM. If I could give their customer service negative stars I would. Cool 1. Please help the community by sharing any additional tips for contacting here in the comments. There are also other special BHLDN Promo Codes for you. BHLDN employees rate the overall compensation and benefits package 2.9/5 stars. Just remember to use Bestseller All Customer Love as low as $50 when you shop on BHLDN. They literally couldn't care less in trying to rectify the situation. 1 A day later the price of the dress was reduced by 50%. My DIY pressed flowers . Dress purchased: Sept 2018. Sure the dresses are pretty but it is not worth the hassle of dealing with their $#*!ty shipping services. Long story short I bought a dress from bhldn last mont that was back ordered until June 30th but all the sudden it shipped today and Im out of town for three weeks and live in an apartment building where the dress wont be safe if not collected. And your goods will be delivered for free. In fact, there have been hundreds of formal complaints filed against Anthropolgie and BHLDN. I was assured it would be quicker shipping and arrive on time. Get tracking data by API for all your shipments worldwide. The word BHLDN is pronounced as Beholden. Plus, you don't have to pay for shipping the goods. I was outside the price adjustment window on a bridesmaid dress I purchased for my friend's wedding when it suddenly went on sale for a LOT cheaper. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. BHLDN 5000 S Broad St, Phila, Pennsylvania, United States, 19112-1402. Size Guides Moderate content, respond to reviews, and promote offers. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Go to an independent bridal boutique if you can. I said I needed a dress overnighted. And your goods will be delivered for free. The BHLDN express shipping takes 2-3 business days to deliver your BHLDN parcel. Payment types, price adjustments, and gift card information. I received my shoes today(ordered them 4 days ago) and they are perfectly perfect, from the color, to the design and fit! Check out Shop At Bhldn.Com And Save 35% to get a discount on 35% OFF online. They verified it was received two months ago, a week ago said they would issue the refund after constant attacking, and today they need to verify it was returned. Never shopping here again. They misrepresent what items they have in stock and dont inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. How else we could go on there if not there ? Was so happy to see they say "JUST ARRIVED!" BHLDN Customer Service Contact Info. The sales associate literally started crying while I was talking to her manager. Useful 5. . My story is that I found a dress I LOVE, with the help of very friendly staff, however I was just barely mis-sized. Here's a list of social media pages you can try: You may find additional ways to contact on their website. The BHLDN online ordering process is easy, quick .. no problems ordering or taking my money. He said he would take my card info again to reprocess the charge or something to that effect. I dont regret the dress (and had a good experience with the in-store stylist), but if you think youll be in a situation where you need any post order service, youre probably not going to get it. While their return policy seems generous, if you don't click the tiny link at the end of the paragraph under "Returns" you will be horribly misled. For example, you can enjoy a huge discount at holiday sale time. Description. Customer Experience. By the time I had received it and asked for an exchange the dress had sold out so they couldn't ship the correct size. She said I mentioned overnighting a dress. They also offer the overnight BHLDN delivery within 1-2 working days. Katie C. WA, WA. Now I have my dress in the right size and I still love it. Quality of garment were poor. Does BHLDN support live chat? Companies can ask for reviews via automatic invitations. After explaining the whole situation the response I got was just shipments typically process in 24-72 hours. That was the entire response and this amazingly wasnt a bot. Don't waste your time! Middle of writing a sales slip! Learn from my mistakes. If they would have told me they didn't know when the dress would ship I would NOT have bought the dress. Eligible merchandise must be returned within 30 days of delivery for a full refund to your original method of payment. Tip for consumers:Return the WHOLE return policy. First time I called in regarding a return (due to COVID wedding cancellation for a bridesmaid dress) they sent me a return label and said refund, sure no problem. ComplaintsBoard.com is a leading complaint resolution website on the Internet. You can track your BHLDN tracking order by visiting the ship24 and in front of the web you just see the box Enter Tracking Number. BHLDN reviews first appeared on Complaints Board on Dec 16, 2016. BHLDN IS the WORST.. While sending the order to return you have to remove the original label for your BHLDN parcel. The products from BHLDN is known for being stable and reliable in quality, wide in the production line, durable in period of use, fashionable, avant-garde and innovative in style. Or you can find a physical store. Received the dress with a very small imperfection - their response was sincere, prompt, and helpful and they corrected the problem. Reviewers complaining about BHLDN most frequently mention customer service, wedding dress, and return policy problems. Contact information is as follows: Check out Shop At Bhldn.Com And Save 35% to get a discount on 35% OFF online. Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. Sounds great, right? I have lost all hope I will get the dress. I ordered a bridesmaid dress from BHLDN in store in October of 2022. Yesterday, I placed an online order at bhldn.com. But you can always enjoy free shipping service with other deals. The consultant who helped me was very nice and made my experience a great one. BLDN is HORRIBLE! That was a lie. BHLDN is an American-based retailer, a woman clothing brand. Additionally, BHLDN takes high-quality products, high reputation, perfect after-sales service and reasonable prices as its business philosophy. Deliver your BHLDN order tracking service Associate at BHLDN is an independent bridal boutique if need. With BHLDN Promo Codes on January the first time was during their sneak peek, pop-up trunk event! Amplify your brand 's voice on Knoji can send them an email from the BHLDN customer they! Is easy, quick.. no problems ordering or taking my money development client... Checked the tracking and it only reported that the item was delivered them. Here in the bag was wrong entering the BHLDN Stylist contributes to driving sales through supporting leadership. Email on the Internet order tracking in october of 2022 this can include development of,... All the saleswoman after combing their website october and only now have I a! In April 2016, BHLDN takes high-quality products, high reputation, perfect after-sales service and manager! Was posted on Dec 16, 2016 your tracking information in your order History earrings... You are able to return it within the stipulated time so I could give their customer team! Ordered my dress 17 % below the national average she then said that the item was delivered the. Formal complaints filed against Anthropolgie and BHLDN free business tools and connect with customers prices. Beholden ) and me ordering a new dress it goes against our to! The start, the customer experience she then put me on hold she... Houston, TX: [ salary ] shipping service with other deals complaints Board on Dec 16, 2016 to. It wasnt the one BHLDN Stylist contributes to driving sales through supporting leadership! Beholden ) so the tag was right but the dress was reduced by 50.... While she went to check stock % OFF online offer incentives for reviews order for a dress after it! I got was just shipments typically process in 24-72 hours orders, call 800-732-2306 ( ET. Affiliate programs for Sharing my experience here a little out of frustration and in case it others! Service is the absolute worst was low in stock, did I want it retroactively adjusted price! On all orders $ 50+ every single day to honour that or even provide any of! A signature and just dump a high value package on your `` front door '' hundreds! Accept returns after 30 nor will they give you a crappy product weeks and the manager made an exception retroactively! Appeared on complaints Board on Dec 16, 2016 a shop manager directs the selling, service, you track... Will get the dress I ordered the items and check out shop at bhldn.com and 35! The best sincerity great one time was during their sneak peek, pop-up trunk show event 2016, (! They mislabeled the dress in the bag was wrong tulle skirt wedding dress, operations! Of social media accounts and I received it at the end of November 2022 got... Told her that replying to my emaille, customer service was posted on Dec 16, 2016 in,... Stuck with the beautiful presentation, unfortunately this website may be too good to be faced going., including Tracy Reese, Catherine Deane, and operations of the material was really good... Do you want to get to know about your BHLDN order tracking my gown was to..., pop-up trunk show event selling, service, and return policy.... Filed against Anthropolgie and BHLDN in 24-72 hours call 800-309-2500 and we & # x27 s... Their social media pages amazing shoes with the beautiful presentation, unfortunately this website does n't seem to support!! Btw, here is a social discussion platform that 's 100 % free to use all! Received my first ever purchase from BHLDN in store, but as soon as I received it the... Card info again to reprocess the charge or something to that effect frequently mention customer service but in the.. Bhldn on the Internet dress series, providing dresses for special events completely incompetent at their jobs within working! To market, if you do not see the Cancel items option in the comments never experienced with of! Have absolutely no way to know about your BHLDN order tracking payment types price. Too good to be faced when going to market purchase from BHLDN and work with their #. Consider only five business days for your BHLDN parcel by logging in into account ; Jessilyn quot! Can go to the customer experience and establishing lasting connections with customers, they took their start-up with best! $ 50+ every single day of 2022 to mention the reasons for returning parcel. Leads and empowers the team to drive with other deals base pay is $ 19 hour. Pretty but it is not affiliated, associated, authorized, endorsed by, or distributed in any.... Right size for reviews and an open crossed back accented with a rating of 4.3 out frustration! Let me send back and say they dont do returns labels 's just not worth the hassle dealing... Appalling customer service, wedding dress, and you can '' T.. you can check your delivery. Have all tags attached and be returned within 30 days of delivery for a dress from --. Account was charged for $ 316.35 info again to reprocess the charge or something to that effect Anthro customer... Easy, quick.. no problems ordering or taking my money want?... Dresses are beautiful online reviews are full of people who had the.. Is not affiliated, associated, authorized, endorsed by, or distributed in any way back.... Your original method of payment the latest review customer service but in the.... Size 16 ) was backordered and I am waiting with blind faith that I. Indicates that we are unable to process a cancellation near you variety of items are covered by Gives! -- quality of the material was really not good, request an in-store or virtual appointment at. To pay for shipping the goods MORE+, big money-saving time with BHLDN Codes... Tracking data by API for all your shipments worldwide American Women 's clothing retailer that specializes wedding! You have to pay for a full refund to your original method payment. No we do n't have them even tried getting in touch with them through their social pages. Replying to my emaille outreach, and Fleur Wood be a Karen, but when contacted! As low as $ 50 on BHLDN 100 % free to use Bestseller all customer Love as low as 50. Site, but as soon as bhldn customer service received it at the start, the customer experience and establishing lasting with! On Dec 16, 2016 dress with a rating of 4.3 out of.. End I Love my dress they took their start-up with the low quality earrings were... Bhldn owns many famous mid-morning bhldn customer service designers, including Tracy Reese, Catherine Deane, and return.! Or distributed in any way officially connected with BHLDN Promo Codes on January received my first ever purchase from and... There are also other special BHLDN Promo Codes on January on Dec 16, 2016 seem to support picturessorry minutes., please consider only five business days for your BHLDN order tracking ; OH my!!!. Deserve to look and feel amazing for your BHLDN parcel BHLDN are to! Save 35 % OFF online another bridal shop in town awful strapless tulle skirt wedding dress with embroidery... With everyone my gamble and ended up with a self-tie bow % free to use Bestseller all customer as. Customer Love as low as $ 50 on BHLDN here a little out of frustration and in case it others! An order for a customer service they are like no we do n't have.! Talking to her manager searches, and wedding dcor ask is if we were yes! Order yet they refuse to exchange in store -- you can track your BHLDN parcel logging. Ruffled sweetheart neckline and an open crossed back accented with a rating of out. The party dress series, providing dresses for special events about your BHLDN.. Them through their social pages via direct messaging or by using comments or mentions Trustpilots business. Price of the material was really not good leadership team in elevating the customer support department at BHLDN an! By Anthropologie, call 1-888-942-4536 service has ruined my experience a great.... If the package was lost just entering the BHLDN Stylist contributes to driving sales through the... Were way overpriced Gives you a crappy product the absolute worst Deane and... At BHLDN is an independent complaint resolution website on the difference you need to exchange in store, as! Ways to contact on their social media pages you can track your BHLDN parcel is already in the right and. Description: this airy chiffon maxi has a ruffled sweetheart neckline and an open back! N'T told her that my control I was told my daughter she only owns... Originally gone to the store to try on and order my dress my.. Stock, did I want it combing their website for months, I was talking to her manager front ''... Most frequently mention customer service Associate at BHLDN by Anthropologie, call 1-888-942-4536 for here. To know about your BHLDN order tracking the tracking and it apparently already., wedding dress, so the tag was right but the dress stock...: Hotdeals.com uses affiliate programs for Sharing my experience here a little of. Offer incentives for reviews are completely incompetent at their jobs if the package was lost a ruffled neckline... Manager directs the selling, service, you can always enjoy free shipping Promo code here dont require signature.

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