(The one issue with these seats being so private is that it's nearly impossible to make eye contact with a flight attendant, so you really are dependent on the call button.) Once there, I used the self check-in machines which are in a line in front of the check-in desks. N644UA, a 767-300ER that's been flying for United since 1991, spent four months on the ground in Hong Kong, where it underwent a complete cabin overhaul. I found 9L to be very private, which was especially useful when it came time to catch some shut-eye. Featured Image Credit: If you wanted a glass of wine there was a choice of Robert Weil 2015 Riesling, Joseph Drouhin 2016 Chablis, Bouchard Pere et Fils 2015 Cote de Beaune Village and Catena 2015 Cabernet Franc. Travelers flying United Polaris on a long-haul international flight can access a United Polaris or United Club lounge at departure, connecting and arrival airports. Passengers seated in business class on 767-400 ER can expect to enjoy a selection of premium meals and beverages. The blanket was comfortable and not scratchy like some blankets on premium flights. Keep in mind, 2 checked bags are free for business class and first class passengers across all destinations including London, where I was headed. Seats 2A, 2L, 4A, 4L, 6A, 6L, 8A, 8L, 10A, 10L, Seatback on-demand and personal device entertainment, No label was found using the key: Version_Enter, Open United's Instagram feed in a new tab, Open United's LinkedIn profile in a new tab. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. As of Friday, though, the first retrofitted aircraft is now in service. LAX-based flight attendants were friendly, though not overly-proactive with offering beverage top-ups. The salmon was juicy and fresh, and the greens were a nice touch. The lavatory included Sunday Riley skin products as well as a stain remover. I ended up only ordering a $4 pot of tea, but still received complimentary bottled water and an amuse-bouche. Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Short staffing and high demand could spell disaster for your summer travel plans, Now live: Earn over 4% APY interest on the cash back from your Apple Card. I found the seat very comfy to sit in. Its a perfect place to unwind ahead of a long flight. The Boeing 767-400 ER V.1 is an aircraft produced by Boeing for United and has the following seat configuration: 0-39-70-131. It is also the seat with the largest shelf area next to the seat and most importantly the width of the foot rest is about twice as wide as the others. Wifi is available during the flight at a cost of $33.99 for the whole flight or $18.99 for an hour. If youre flying United Polaris on the 767, make sure to book an odd-number seat (1A, 3K, etc.). Its Uniteds largest lounge to date, with seats for nearly 500 people. Breakfast was served after takeoff, with a choice between an egg white sandwich (Egg Piadini but I think they meant Piadina) or French Toast. Dinner was served with a side of quinoa salad with salmon. Boarding began for our 7:30am departure began promptly at 6:45am. Terminal C is served exclusively by United, with several flights headed off to international destinations. The rear lavatory is technically dedicated to business class, but I noticed PreimumPlus passengers also using it. An Overnight Airline Bump I Simply Could Not Take, Passenger Of Size Demands Larger Seats On Taxpayers Dime, Starbucks Barista Agitated By Delta Air Lines Serving Starbucks Coffee, The Tragic Death Of A United Airlines Flight Attendant, American Airlines First Class Passenger Dragged Off Plane After Demanding Pre-Departure Beverage, UPDATE: Delta Air Lines Strands Senior Citizens In Middle East After Absurd Schedule Change, Review: Stephanies Boston Logan Airport (Priority Pass Restaurant). United flies five times a day from New Yorks Newark airport to London Heathrow. Dubbed United's "High J" planes - a nod to the J fare class used for business class - roughly half the square footage on these Boeing 767-300s is devoted to business class seats. I usually like to get a cup of Intelligentsia Coffee at LAX before my flight, but the lines were outrageous. Notably, the 6:45pm flight ended up beating us to the gate by six minutes it's worth keeping the curfew in mind when picking a flight, since ultimately a later option could arrive around the same time during periods of heavy tailwinds. The rear lavatory is technically dedicated to business class, but I noticed PreimumPlus passengers also using it. Seat Width: The distance between the inner sides of the armrests on a seat. Passengers in both cabins definitely took note of the fresh interior I wouldn't have been surprised one bit if they thought this plane had been delivered from Boeing just days before. the first retrofitted aircraft is now in service, United had begun the retrofit process back in May, I caught that it had been assigned to operate Friday's first Newark-London redeye. I was then surprised that there was a trolley served dessert offering of cheese assortment, ice cream sundaes or what is billed as sweet treats and included macaroons and cake. There are three versions: with three classes of service (first, business and economy), two classes, economy class. The flight was boarding from Gate C128 which was a minutes walk from the lounge. There were several bathrooms and shower spaces for travelers needing to use them ahead of long-haul flights. Overall, a very. Though I never flew United before from JFK to California, I did fly their flights from JFK to EZE and GRU many times back in the day (1999-2001) so have fond memories of the old operation there. This ended up being nearly identical to the "Asian fusion chicken soup" TPG and I tried on the preview flight in February I'm not sure why they switched up the name, but it was just as delicious as last time. Some United flights, including the 767-300 configuration, feature a large section of lie-flat seats, including these transcontinental routes that offer business class service: Los Angeles and New . However I hope to do it soon. The lounge was very comfortable, modern, spacious and light with big windows. Provided by seatmaps.com. For Desserts there was the usual choice from the trolley of cheese assortment with crackers and port, ice cream sundaes or what is billed as sweet treats (on a previous flight this had included macaroons and cake). Because dinner took so long and the flight was so short, breakfast began less than two hours after dessert, or an hour before arrival. Provided by seatmaps.com. There was also a blanket but I did not need that as I used the duvet. I love the new seat I just hope it makes its way to United's entire international fleet much sooner than anticipated. Newark Liberty International Airport (EWR) is a bit of a hike from my Brooklyn apartment, and I can count on 1 hand the number of times Ive flown from the United hub in the 3 years Ive lived in New York. Heres how my first experience in United Polaris business class went. Theres plenty of seating space for a variety of needs. On this B767-400 there is one cabin of Business Class with a 2-1-2 configuration (AB-D-KL). Aeroplan points are among the easiest to earn, as the program is a transfer partner of American Express Membership Rewards, Bilt Rewards, Capital One Miles, Chase Ultimate Rewards, and Marriott Bonvoy. The back of the seat had a built-in shoulder strap that had to be worn for take-off and landing. I was told by the ID checker to keep my laptop and shoes in the bag and simply hand the card over to the screening agent. I then returned to Level 2 for security and as the Premier Access queues were longer than economy, I slipped through the barriers and went throughthe economy lanes immediately. Read more 767-300 ER 767-300 ER V.1 767-300 ER V.2 767-400 ER V.1 767-400 ER V.2 While I was excited to fly United Polaris for the very first time, this was really a positioning flight to Europe to fly Singapore Airlines A380 Suite from Frankfurt (FRA) back to New York (JFK), so there were a few things that needed to line up in order to make this flight, and the return flight home, work. Id heard great things about United Polaris, but it doesnt compare to seeing it for yourself. (Photo by Zach Honig/The Points Guy) Where to Find Them: You'll most often find this configuration on flights between the East Coast and Europe, such as Newark to London (LHR). Actually flight time was closer to 5.5. hours. You really ate part of it? On the way I stopped for a chicken burger as I did not want to eat on the flight. If you're planning to sleep, I highly recommend eating before the flight or requesting "express dining," where a flight attendant will deliver your meal all at once shortly after takeoff. Seat pitch is 77 inches in full recline mode. This review covers both legs of the journey. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. You can expect a comfortable seat with more legroom but it may not fully recline on domestic flights. For an explanation of our Advertising Policy, visit. United's currently building a Polaris Lounge which I would have had access to prior to this flight but it won't open until next year. Everything tasted good but I only had room for a couple bites at that point. Amenities AC Power outlets Entertainment System Wi-Fi Seating details 1/24/2020, seatguru.com Compare the cost in points or miles to cash, and see which option is best. I checked in for my flight ahead of time, and with zero checked bags, I had a quick breeze through security. Had the window seat been occupied then the passenger would have to climb over me get out so for a night flight perhaps the centre seat would be better. Review: United Airlines 767-300ER Business Class, The new United Polaris Lounge at Washington Dulles, @malaysiaairlines just announced it would retire i, Welcome to @fly_bur @aveloair! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. There was a DYKWIA (do you know who I am?) Well, you definitely won't go hungry. As it was a night flight I declined. See our Advertiser Disclosurefor more details. But even with those extra points in my account, I still didnt have enough to cover the flight entirely. There are 30 seats across ten rows. With the new Polaris lounge now open you will be able to enjoy a meal either in the seated restaurant or from the buffet before your flight, as well as help yourself to soft drinks and order from an extensive selection of drinks and cocktails from the bar. Many people in the points and miles space tout Uniteds updated Polaris product as one of the best a U.S. airline offers. In fact, many people were spread out across the lounge and there were enough seats to go around. Passengers are also treated to a comfortable gel foam pillow. At the moment these can be on request but limited numbers are carried on the planes along with mattress covers. You can adjust the seat using an intuitive control wheel it's also possible to make granular adjustments, but I didn't have any trouble getting comfortable just by moving the wheel forward and back. Plus, your own feed of TPG content. I knew an elaborate screening adventure was about to begin the moment a supervisor closed off the checkpoint lane just to process me and my gear: The experience ended up being even more unpleasant than I had feared, so stay tuned for a full report. On the 767 in business class, there are two lavatories in the front of the cabin and one in the rear. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel. The tin contained socks, a cloth for cleaning glasses, toothbrush and paste, earplugs, tissues, mouthwash, pen, eyeshades made from a very strange material, and Cowshed toiletries including lip balm, moisturiser, hand cream, eye balm and a chamomile towelette. There was also a cake. Im 5 feet 8 inches tall and felt like I had enough room (and then some) to stretch out, lay down, and sit up during the flight. Enjoy the latest feature films or television program whenever you want. I heard the breakfast service about an hour before the flight was due to land and as I woke was offered breakfast. While business class is a significant upgrade over said economy, or the slightly cushier premium economy, it is still a step below the top-of-the-line first class on 767-300 V.3 ER when available. As it was my first time in a Polaris lounge, I wanted to ensure I received the whole experience, so I arrived a few hours ahead of my flight. I was lucky to be on a B767-300 with this new product having flown over to New York from London the previous day on the older seat on a B767-400ER. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. This was a spur-of-the-moment study trip for me, something I got quite accustomed to doing during the pandemic. The Boeing 767-300 ER V.2 is an aircraft produced by Boeing for United and has the following seat configuration: 0-30-24-149. I also got United's latest amenity kit, which sports all of the essentials (detailed in full here). For more information on our advertisers, see here. Even on such a short flight, I had a lovely experience flying United Polaris and cant wait to do it again on a longer flight. There was also a croissant and strawberry jam although the menu suggested a selection of breads and preserves. A signature United Polaris feature is the bedding from Saks Fifth Avenue, and it didnt disappoint. From July every seat will also have a cooling gel memory foam pillow. All seats feature USB ports, storage space for your headphones, passport, and amenity kit and the ability to turn on a do not disturb feature if you dont want to be woken up during the flight. Two toilets were in the rear galley so if you are further forward you avoid passengers walking past you. There was also ample foot room and storage space for shoes. I also received the standard Dasani water bottle. There was a salad bar for travelers looking for healthier options. The faux-marble console is large enough to rest a laptop or a drink. The seat map can be seen here on Uniteds website. Missing below are the a-la-carte items, consisting of fresh fruit and other snacks, and the breakfast service, with a choice of a southwestern omelette or fresh seasonal fruit. I declined but it included yoghurt, croissant with jam, cookie, a bowl of seasonal fruit, cereal and a hot option Southwestern omelette (pepperjack, blackbeans, bell pepper and corn) served with chicken sausage, potato, black beans and corn. This was a nice touch. Oh wow, I had corrected that earlier. Polaris seats are very nice. In terms of a spacious first class product, the @E, Nearly five years ago, I took a break from I, United Airlines' new Polaris seat is a huge improv. We may receive compensation when you click on links to those products. In short, this cabin is aesthetically pleasing. Wi-Fi was available for purchase and very reasonable on this flight at $14.99 for a flight pass. But your colleague told me to keep it in the bag. Save my name, email, and website in this browser for the next time I comment. For storage there was a small area under the seat in front of shoes and an area beside the seat for small items and a water bottle. All Rights Reserved. I eventually got fed up with the lounge and sitting on a stool and decided to see what the pop-up lounge was like. I recently spent a weekend at the @ventanabigsur. I also snapped some pictures of the Premium Plus (premium economy) and economy class cabins: A small amenity kit was waiting at each seat which included: I did not even open the kit so as not to waste it. You can also connect your device to unitedwifi.com to get complimentary access to selected partner sites such as Hyatt and United Private Screening where you can stream a range of films and TV to your device. 10 across Y on the 777 is the absolute worst. That means everyone gets aisle access, but, since all 30 seats are singles, there's no opportunity to travel alongside a companion. On longer flight pyjamas are available. This 767-400ER featured 39 Polaris business-class seats, each capable of going fully flat. You can expect a comfortable seat with more legroom but it may not fully recline on domestic flights. First, it was simply placed in the front of the cabin. Its first come, first served, but if youre flying at a popular time (like I was) it may be hard to actually get a table. After getting into the air, flight attendants came around with mixed nuts and began taking orders for dinner. Aeroplan points are easy to accrue, as the airline is a transfer partner of several programs including, Amex, Bilt, Capital One, Chase, and Marriott Bonvoy. Opinions and recommendations are ours alone. including a detailed look at the Polaris section and economy, TPG and I tried on the preview flight in February, Touring Uniteds First 767 With the New Polaris Business Seats, Uniteds 767 With the New Polaris Business Seats Launches From Newark Friday, First Look: Uniteds New Polaris Business Seats on the 767-300, Do Not Sell or Share My Personal Information. As this was a late flight, most passengers, such as myself, opted to head to bed right after dinner service, but the flight attendants were still very friendly and cheerful during the short hop. UA needs to up their catering, they clearly ordered too many of those domestic FC sandwiches that will probably be around all summer maybe if we all try to order 2 sandwiches, well deplete their backstock lol . You place your bag on a weighing scale and the machine prints out your boarding pass and baggage tag which is then attached to your bag in the normal way and a member of staff picked up the bag and placed it so it could enter the system. The seats are not the new Polaris seats, but the older B/E Diamond seats that you see on 757-200s, many 777-200s, and 787-8s and -9s. I therefore had the choice of a pop-up lounge (by gate 124 and nearest to my gate) or the permanent United Club (at gate 74) which was furthest from my gate. After flying economy to and from Europe several times, I decided to switch it up and fly business class for a change. Good quality IFE, and with the wifi available you should be able to stay connected. International Polaris passengers have their pick of visiting the brand-new United Club lounge a 30,000 square foot space complete with showers, artwork paying homage to the region, and views of the Manhattan skyline. These typically operate with the 767-400ER, although presently one flight a day is a 767-300 which has the newer Polaris seat. I'd been monitoring this particular 767 daily ever since I learned that United had begun the retrofit process back in May. I arrived very early for my 1900 (seven hour ten minute) flight from Newark Terminal C on UA14. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. If you've flown United this year, you've probably see the airline's Polaris branding. This version of the 767 features 30 lie-flat Polaris seats arranged in a 1-1-1 configuration. 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