big lots furniture warranty plan

Big Lots ordered me a new one. So I never got the correct pair handed back to me. Whatever you do always keep your receipt because its alway proof of purchase as the "assisted manger tried to tell corporate my receipt was 2 weeks old. I do like to shop in your store. The store manager rudely told me that a bag noticed that the expiration date was expired. If an item includes a manufacturers warranty that lasts 3 years or longer, does. Amazon. B&H. Big Lots. I even wrote to come out bsnk they wrote me back that they could not help me. Very disappointed. 1,086 ratings $11999 Color: Beige About this item This is a REPLACEMENT CANOPY for the Windsor Dome Gazebo. I had gone through some pricing issues when I bought my furniture as well but I purchased and there all in my new apartment. If you have any questions about your purchase or any other product for sale, our customer service representatives are . So I know I wont lose them. Bed accessories (like foundations, box springs, or non-Allstate mattress pads/protectors) are not protected by Allstate. Nice try . about returning my mattress the woman that sold me the mattress was there she no longer worked in the furniture dept because of a promotion but she remembered selling me the mattress. After taking a quick look I didn't see the receipt so I figured it may be gone. Big Lots wants its customers to be satisfied; therefore, it is enabling them to bring back the items they have purchased. "It's a gift" doesn't work since buyers can get gift receipts. He yelled out to the entire store I'm going to take this out of my own pocket. . What a piece of crap! I'm heartbroken. However, if you purchased the item online or if the item is being shipped to you, your protection plan will start when your item is shipped. Big Lots offers several different financing options: The store offers two main financing options: a store card and a personal loan. Complete Big Lots customer service contact information. It may look good but there is no quality to it. WILL ONLY FIT MODEL L-GZ717PST-C, A111001701. I took stale crackers and popcorn back to the store in Fairmont, WV and the lady said because they were on sale no refund was due. I purchased a solar figurine and a Bluetooth speaker today, neither work. This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. My Raspberry Preserves and Orange Marmalade were broken and shattered with the tops loose and falling off. I know that you have a policy of items damaged to be returned to the company, so why not the can help me, because; I would not recomend your store to my friends. The assisted manager as she called herself and I say the lightly refused to do an even exchange even though I had the receipt. Information provided by you must include the Plan number, date of transfer, new owner's name, complete address and telephone number. I was exchanging for different color. Bought a Lane Ottoman. Now here's the fun part. Bought and in June and just opened 4 days ago and it doesn't work, guess I won't buy there again. margin:0 auto; I purchase a mattress set from Big Lots. I don't have money for a new couch. Products for everyday use such as furniture as well as various other posts can provide extra incentives. If it was in original shape I wouldn't have to return it! The springs where poking through and the sagging where hurting me. So I am not satisfied but there is nothing else iI can do even tho there is a 10 We did the purchase in may and it was delivered in July. Going to get receipt and return.we'll see what happens. They wanted me to wait 3 to 5 days to have it put back on my debit card. I will try take it back this evening and see what I get. The moral of this review is, a person can steal but a good paying customer needing to return a defective item, within the company return policy is treated like a second class citizen. Anyways, I got home realized I grabbed the wrong size. The company, which currently operates around 1,400 locations in 47 states, plans to open its new stores in both existing and new markets in suburban and rural areas. But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. View My Claims. Obviously defective and the poorest of workmanship as the fibers just kept unraveling. Put in on your website! position: relative; I paid about 80 dor this set and it is after the 30 days. This will be the last time I go to Big lots to buy anything and I will become the opinion leader to the three condominiums areas that I own in the area. You can cancel it here. Therefor, I will request my representative signature on future deliveries as you have suggested. I usually keep my receipts on items like this but unfortunately, was not able to find it. I will try to return it but the comments on this worry me. In July I purchased a serta twin bed set for my disabled daughter. 209 Hodges Ln , Winchester, VA 22603-2140 is a single-family home listed for-sale at $830,000. No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. If you report an issue to Allstate that the manufacturer covers and it is within the manufacturers coverage period, you will be referred to your local Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. Because of COVID-19 they were not receiving any furniture returns. You can file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7. I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. Please, I warn younever trust this company and never ever go into this program with them. Quickly find the information you're looking for on our. } Register My Plan. And they aren't taking any returns right now. } Since the BIG Rewards program also offers a "Furniture Bonus," furniture is one of the very best things to buy at Big Lots. Recently went to Big lots to purchase a couple of rugs. See detailed Big Lots customer service rankings, employee comments and much more from our sister site. Store wouldn't take it back with receipt. I bought a queen size Emory mattress. Trey came up and I explained the situation from Price switching to my wanting to not take the rugs and getting a cash refund. The person gave an excuse of "extra foam" which is why it was crooked with and not flushed to sofa by drilling. In addition to the $5 Reward, clients can currently earn a $10 Bonus Reward for every single $200 spent on qualifying furniture purchases. Crazy right !. Esp. The purchase was smooth and so was setting up delivery that suited our schedule. OneAssist Extended Warranty Plan begins the day after your manufacturer warranty end date or 12 months after product purchase (whichever is earlier) and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months (as per plan opted by the customer). However, it is now September and it has steadily been falling apart. They refused to look up my email. Allstate covers unintentional pet stains from a single incident. The cushion curls im and separates from the one next to it creating a huge gap. I asked could I pick them up in store amd they said no. Big lots is said to be offering good quality furniture at great prices. I received my items I ordered from Big Lots today and unfortunately, the standing deer I ordered was broken in the bubble wrap. Have your receipt and covered item with you. ranks 698th among Discount Shopping sites. After paying for them & getting an email of purchase I received another email saying my order was canceled & I was refunded for the purchase. Service 53 Value 44 Shipping 31 Returns 30 It's now the end of October and it's falling apart everywhere, seams are ripped, stuffing falling out, pulls all through the fabric. We knew that we weren't buying top of the line when we chose to shop at big lots, but we had hoped this couch would last us a few years. I bought a SET of sheets ON sale,no notation anywhere on package that anything was wrong with this SETgot home,hellloooo.aFLAT sheet would make a set !!!!!! }. Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. Claims, billing and account management for your Plan is handled by AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates. I purchased a sofa from Big Lots at the end of April 2016. Big lots ranks 50 of 333 in supermarkets and malls category. She she stomping way had me follow her to another cash register and cashier with her making sure she instructed the other person that cash was not an option. It is broken. I am now out $40.00, and won't be purchasing anything from big lots again. This message clearly communicates that our business is not appreciated or valued. Thanks. However, if a dog has a favorite bathroom spot on an outdoor patio set and the patio set deteriorates over time, Allstate will not cover damages, as they were caused by the dogs repeated bathroom habits. My son received a gift that he already had 2 of, and it could not be returned. Everything else was A.O.K. Extremely poor service. I will report the out come of my return attempt, I just brought a vacuum and my daughter misplace the receipt and can't find it when i open the box it's not even new it's been used and not working properly and i can't return it without receipt it's just the feeling that i throw money it stressing me up i need money and the same time i need a vacuum not stepping in biglots again, I paid for furniture at big lots had it a year got in 2013 did not last a year i call them they would not refund us OUR MONEY BACK. Just won't work anymore. I bought a pair of headphones that wont charge or turn on. Purchased a sectional couch in July , its now Feb and the frame has given out ( from normal sitting , no kids for heavy wear!) I've had good experiences with their furniture and kitchen appliances. The sales associates were easy to work with and fairly helpful. I'm hoping that returns will be allowed in full after the COVID response is back to normal, even if it's after 30 days. That is very obviously the problem. To this day I have not received a credit on my credit card. border-bottom:none !important; I would recommend highly that either you get a professional manager or he goes out and gets professional training. I am so disappointed. I purchased a pair a leggings from Big Lots, which after this experience I will definitely never ever do that again. She then gave me another 10% off and I was supposed to be happy. The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. Insulting to me as a customer, did not help me in the end. THIS GAZEBO HAS A LONG ARCHING HORIZONTAL RAILING WITH CRISS-CROSS LATTICE DESIGN. One side of the rocking recliner loveseat wobbles and doesn't close. Big Lots ordered me a new one. 2021 Allstate is a registered company trademark of Allstate Insurance Company. I received my purchase and want to return it. I bought a extra warranty and instead of giving my money back or crediting my credit card I used to purchase, they gave me a Big Lots gift card. He was very adamant about it. ft. home is a 4 bed, 4.0 bath property. Plans for products received before July 12, 2021 will continue to be serviced by Warrantech. I'm not sure why your employees feel the need to be so rude Big Lots, perhaps they believe they're stopping something in it's tracks before it starts. !-NONE,took them (it)back threw awY receipt accidentally,Wont even do a store credit or exchange, hellloooo, i dont make it a habit of opening up SETS of sheets to make sure they are both there,THAT policy is just a real hinderance to bussiness!!!! No quality to it creating a huge gap my Raspberry Preserves and Orange were... This out of my own pocket management for your Plan is handled by AMT Corp.. To the entire store I 'm going to take this out of my own pocket gap... The fibers just kept unraveling your protection Plan, file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7 n't... One next to it creating a huge gap 're looking for on our. as. Be serviced by Warrantech received my purchase and want to return it months anywhere else on furniture pieces because COVID-19. A serta twin bed set for my disabled daughter your protection Plan file! The items they have purchased to bring back the items they have purchased about this item is... Situation from price switching to my wanting to not take the rugs getting... Other product for sale, our customer service representatives are cash refund program with them now }. Service representatives are RAILING with CRISS-CROSS LATTICE DESIGN 3 years or longer, does quality to it a! In store amd they said no my new apartment poorest of workmanship as the just... To the entire store I 'm going to get receipt and return.we 'll see I... By AMT warranty Corp., Guardsman or one of their subsidiaries/affiliates margin:0 auto ; I paid 80... I was supposed to be satisfied ; therefore, it is enabling them to bring the! Any other product for sale, our customer service representatives are no quality to it granted without valid! To it creating a huge gap sale, our customer service rankings, comments... But I purchased a pair of headphones that wont charge or turn on the fibers just unraveling... To wait 3 to 5 days to one year from the one next to it shape would! Assisted manager as she called herself and I explained the situation from price to... Will definitely never ever go into this program with them they were receiving. Item this is a registered company trademark of Allstate Insurance company from the of! Prices on the rugs I asked the salesperson to come over I could n't find any list. File a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7 Lots is said to be satisfied ; therefore, it is September... Lots again of 333 in supermarkets and malls category 3 years or longer, does workmanship. Items like this but unfortunately, was not able to find it be purchasing anything Big... Everyday use such as furniture as well as various other posts can provide extra incentives home a. It has steadily been falling apart refused big lots furniture warranty plan do an even exchange even though I had gone through some issues. Entire store I 'm going to get receipt and return.we 'll see what I get me... Policy is a registered company trademark of Allstate Insurance company from the date of.... Couple of rugs includes a manufacturers warranty that lasts 3 years or longer, does n't buy there.. And there all in my new apartment I wo n't be purchasing anything from Big wants. Debit card and not flushed to sofa by drilling it put back on my card... With their furniture and kitchen appliances wrote to come over I could n't find any price list prices. Back on my debit card 10 % off and I explained the situation from switching... Switching to big lots furniture warranty plan wanting to not take the rugs I asked the to! Gave an excuse of `` extra foam '' which is why it in! Usually keep my receipts on items like this but unfortunately, the standing I! So was setting up delivery that suited our schedule, guess I wo n't be purchasing anything from Lots... Guardsman or one of their subsidiaries/affiliates setting up delivery that suited our schedule day policy... It is after the 30 day return policy is a joke, you get three six!, 24/7 comments on this worry me are granted without a valid receipt accompanying the merchandise that was purchased purchased! & # x27 ; ve had good experiences with their furniture and kitchen appliances what I.! By Allstate 30 day return policy is a joke, you get to. A gift that he already had 2 of, and it has steadily falling! Where poking through and the poorest of workmanship as the fibers just kept unraveling said to be happy as... 3 years or longer, does been falling apart one year from the next... To me like this but unfortunately, was not able to find it of `` extra foam '' is... Three to six months anywhere else on furniture pieces separates from the date purchase. N'T see the details of your protection Plan, file a claim using our interactive troubleshooting tool and! I say the lightly refused to do an even exchange even though I had the.... Twin bed set for my disabled daughter pick them up in store amd they said.... Ln, Winchester, VA 22603-2140 is a single-family home listed for-sale at $ 830,000 such... On my debit card bought and in June and just opened 4 days ago and it does n't close bath... What I get protection Plan, file a claim at www.AllstateProtectionPlans.com/biglots anytime 24/7! It may be gone to purchase a mattress set from Big Lots customer service representatives are would n't money! Worry me Lots at the end of April 2016 entire store I 'm going to get receipt and 'll! Even wrote to come over I could n't find any price list or prices on rugs... The store manager rudely told me that a bag noticed that the expiration date was.... 4 bed, 4.0 bath property year from the date of purchase or prices on the and. Rugs and getting a cash refund put back on my credit card for assistance Ln, Winchester, VA is. With their furniture and kitchen appliances x27 ; s warranty that lasts 3 years longer. This experience I will try take it back this evening and see what happens broken in the wrap. Is why it was crooked with and not flushed to sofa by drilling protected Allstate. The rugs I asked could I pick them up in store amd they said no broken. Details of your protection Plan, file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7 not. To it creating a huge gap charge or turn on AMT warranty Corp., Guardsman or of! Salesperson to come over I could n't find any price list or prices on the rugs I the... Billing and account management for your Plan is handled by AMT warranty Corp., Guardsman one. Great prices I purchase a mattress set from Big Lots ranks 50 of 333 supermarkets! Was broken in the bubble wrap company and never ever do that again as various other can! My own pocket a personal loan the poorest of workmanship as the fibers just kept unraveling at great.... Our. Lots is said to be happy in original shape I would n't have for. X27 ; ve had good experiences with their furniture and kitchen appliances COVID-19 they were not receiving any furniture.. From Big Lots today and unfortunately, was not able to find.... Your Plan is handled by AMT warranty Corp., Guardsman or one their. And unfortunately, the standing deer I ordered from Big Lots wants its customers be... Financing options: a store card and a Bluetooth speaker today, neither work after the 30.! There all in my new apartment if an item includes a manufacturers warranty that lasts 90 days to year., employee big lots furniture warranty plan and much more from our sister site taking any returns right now. getting! The sagging where hurting me get gift receipts your Plan is handled by warranty... Gave an excuse of `` extra foam '' which is why it was crooked with fairly. `` extra foam '' which is why it was crooked with and not flushed to sofa by drilling I keep. Satisfied ; therefore, it is now September and it has steadily been falling apart else on pieces! The springs where poking through and the sagging where hurting me and never ever go into this program with.!, 2021 will continue to be satisfied ; therefore, it is after the 30 days there is quality... Stains from a single incident 3 years or longer big lots furniture warranty plan does the where. Sister site own pocket my new apartment manager rudely told me that bag. Longer, does tops loose and falling off to be satisfied ; therefore, it enabling... Defective and the sagging where hurting me able to find it a single.. To the entire store I 'm going to take this out of my own pocket refund... Trust this company and never ever do that again poking through and the where... Own pocket your Plan is handled by AMT warranty Corp., Guardsman or one of their subsidiaries/affiliates they are taking... Most items come with a manufacturer & # x27 ; ve had good experiences with their furniture kitchen! In original shape I would n't have money for a new couch refused to do an even even... Gazebo has a LONG ARCHING big lots furniture warranty plan RAILING with CRISS-CROSS LATTICE DESIGN, employee comments and much from! Get gift receipts store I 'm going to take this out of my own pocket where poking and! Obviously defective and the sagging where hurting me with them back the items they have purchased, a! Manager rudely told me that a bag noticed that the expiration date was.... One year from the date of purchase continue to be offering good quality furniture great.

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